NY-LA-1466608 Our goal is to provide our community with exceptional customer service. Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
I’ve had a great experience with State Farm – Brian O’Keefe’s office. The entire team is helpful and responsive, and I’ve consistently received fantastic support. A special thank-you to Lynann, Kaylee, and Cindy for always going above and beyond to make things easy and stress-free!
AA
Annita Applewhaite
Oct 10, 2025
5.0
Kaylee was great with helping me get a policy that best suited my needs.
SS
spanky spankowiz
Oct 9, 2025
5.0
Lyndon is knowledgeable and is extremely helpful. Very friendly staff. Highly recommend
SM
Sally McDonnell
Oct 3, 2025
5.0
Cindy Rubio was Incredibly Caring and Knowledgeable and Eager to help in getting Car Insurance.
SB
stephanie bender
Oct 1, 2025
5.0
Merly was wonderful to work with! She took the time to understand our needs and helped us find a policy that was the right fit for us. She was patient, knowledgeable, and made the whole process simple and stress-free. We’re so glad we had her guidance and would definitely recommend her to anyone looking for insurance.
Frequently Asked Questions About Brian O'Keefe - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.