GA-699835 Our mission is to become your first choice for your insurance needs by establishing a personal relationship with you, helping you understand the risks you face every day. We welcome all members our of community and celebrate the things that make each of us unique. We focus on Auto Insurance, Home Insurance, Renters Insurance, Life Insurance and Business Commercial Insurance throughout all of Georgia, South Carolina, Tennessee, Alabama and Florida. We have offices in McDonough, Ga and Conyers, Ga. When the unfortunate incidents occur, we pledge to be there to assist you through the bad and the good.
Haley was so nice. She informed me of a great discount on my policies and was so professional. 5 stars!
JU
Jackson Usoro
Aug 6, 2025
5.0
Very impressed with the professionalism and care the ladies at Brian Brakefield State Farm show whenever I visit to ask questions about my policies.
LS
L Scott
May 22, 2025
5.0
Great customer service and really explained everything in detail.
SR
Savy Roberts
May 22, 2025
5.0
I’m a lifelong fan of Brian Brakefield’s State Farm office- my parents have used them long before me and they always provide quick top notch service. I’ve been helped recently by Haley, Carleigh, and Chrystall and always hang up the phone with my questions answered and knowing my options. I genuinely don’t know why you would look for another insurance provider! Insurance is no fun but you gotta have it - so you might as well go with an office you can trust and who values your business.
Frequently Asked Questions About Brian Brakefield - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.