Staff Care
The staff is consistently described as friendly, caring, and knowledgeable, making both pets and owners feel welcome.
Professionalism
Many reviews highlight the professionalism and expertise of the veterinarians, particularly Dr. Dutton, who is praised for thorough examinations and clear communication.
Compassionate Services
Customers appreciate the compassionate care provided during difficult times, such as end-of-life services for pets.
Emergency Response
There are mixed reviews regarding emergency services, with some customers expressing frustration over being unable to get timely appointments during emergencies.
Communication
While many reviews commend the staff for their communication, a few customers reported issues with follow-up and responsiveness.