Customer Service
Many customers praised the dealership for its friendly and helpful staff, particularly highlighting individuals like David Eacho and Marc Hellman for their exceptional service.
Sales Experience
Numerous reviews noted a positive car buying experience, with customers appreciating the low-pressure sales approach and the efficiency of the process.
Service Department
While some customers had negative experiences, many others reported excellent service from the service department, particularly praising staff like Kristen and Bob for their quick and effective assistance.
Pricing Concerns
Several reviews mentioned issues with pricing transparency, including unexpected fees and high service charges, leading to dissatisfaction among some customers.
Overall Satisfaction
Despite some negative feedback, a significant number of customers expressed high satisfaction with their experiences at OBX Chevrolet, recommending it as a top dealership.