Business Details
About
Bowling AlleyBar & GrillRestaurantSports BarEvent VenueSports LeagueVideo ArcadeSporting Goods Store
Bowlero is immersive entertainment at its best, the kind of interactive fun that lets you forget about everything and just enjoy the moment. At Bowlero San Jose, experience blacklight bowling, arcade games, and an epic arcade bar scene all in one place. Roll a strike, level up in the arcade, or kick back with bold eats and signature cocktails. When you're searching for a bowling alley or arcade bar in San Jose, Bowlero San Jose delivers unforgettable entertainment.
Location
Hours
Reviews
4.0
1,525 reviews
5 stars
745
4 stars
405
3 stars
179
2 stars
79
1 star
117
What are people saying?
AI-generated from customer reviews
Service Quality
Customer experiences with service were mixed; while some praised staff for being friendly and attentive, others reported long wait times and poor service.
Cleanliness
Several reviews highlighted cleanliness issues, particularly with the bathrooms and overall facility maintenance.
Pricing
Many customers found the pricing to be high, especially for food and drinks, leading to complaints about value for money.
Fun Atmosphere
Despite some service and pricing issues, many customers enjoyed the fun atmosphere and activities available, particularly for family and group outings.
Management Issues
There were multiple complaints regarding management's handling of customer concerns, with some customers feeling dismissed or poorly treated.
- KGkristy gutierrez1 day ago5.0Attend for the first time for a kids Birthday party!! Customer service was great!! Lanes were great , tvs everywhere no one missed football games!! Kids had so much fun and asked to go again!!
- SSStephanieNov 2, 20255.0My family and I had the best time at the bowling alley. It was our first time at this location and we will be back. Thank you to the Manager Kathy, she stopped by to check on us a couple times. The food was fresh and hot. Service was quick and the team was very welcoming.
- XXXavierNov 2, 20255.0Went for a regular night of bowling. Check in was quick and easy. Staff was very helpful and friendly. Loved the facility. It was very clean. The food was good. Had a great time. Will be coming back again.
- KSKim ScottOct 28, 20255.0I’ve been here many times. The staff is always so friendly and helpful. The m&m shake was good that my son and I shared at the lanes. Their bar is huge! The bathrooms were clean and their arcade was fun as well. Lots of games for all ages. We had a great time :)
- CSChristiana Da SilvaOct 27, 20251.0If you’re trying to make a reservation on their website, they do not accommodate children and will charge you full price for a 1yo, 2yo, 3yo. Outrageous since children that age don’t bowl. So you’re forced to do a walk in, which then, they STILL charge you full price for children. As a nursing mother of an 8mo old, they told me at the register I could not have my water with me and I needed to put it back in the car. I explained to them I needed to drink water so I wouldn’t get dehydrated feeding my baby-again, told no and they would give me a cup of water. I asked if we could get a pitcher of water since we had 5 adults and 3 children, they said pitchers are for booked events only. Seriously…it’s water? If we’re paying over $100 to bowl, being charged full price for our children who aren’t bowling and ordering over $100 of food from their onsite restaurant I shouldn’t have to “speak to the manager” to get water. Not to mention this place was very dirty, we asked the staff if we could get someone to clear off the table (the family next to us left) and they told us “we’re too busy it’s going to be a very long time” so we had to clear their dirty dishes and wipe down their tables on our own. For paying over $200, spending 2 hours there, feeling embarrassed having to argue with staff to get water and bussing their tables, completely unprofessional establishment. I will never go back here nor suggest this place to any nursing mothers or families with young children.