Bonobos

4.4
48 reviews

About

Men's Clothing Store
Bonobos was founded on a simple principle: Men's clothing should actually fit, and shopping for it should be totally painless. We started by making the perfect pair of chinos, but have since evolved to offer top quality clothing from head to toe at an affordable price point. Looking for a new suit? Look no further. Denim jeans and a jacket? We've got you covered. Button downs, underwear, you name it, we've got it. The best part is we offer a frictionless shopping experience with free shipping and free returns so you can dial in your fit and keep that wardrobe fresh. Check out our website to see what we've got, and stop by our store for a true, tailored shopping experience.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Bonobos
1964 Union St., San Francisco, CA
94123, United States

Hours

Reviews

4.4
48 reviews
5 stars
39
4 stars
1
3 stars
1
2 stars
1
1 star
6
  • AA
    Aidan Abdulali
    Jul 17, 2025
    1.0
    Sent me the wrong size, seemed confused and told me they sent me the right size / had the right measurements. They did not really seem motivated to help me once I pointed out the issues and acted indignant. They did not recall previous conversations about whether it was appropriate to wear the garment I purchases with a pair of pants I already have. They had previously told me it would work well. On returning, they were like "we would never tell you that..." Overall for reasonably expensive clothes that are supposed to fit because you get measured in the store, the associates were not skilled at selecting the right size nor giving advice. Also as a side point, the store is very (temperature-wise) cold and uncomfortable to be in.
  • DC
    Daniel Carrero
    Jul 6, 2025
    5.0
    Jesse took care me and found me a great fit for my very important event under an hour. I couldn't ask for more. Great service overall
  • AS
    Amar Raj Singh
    Jul 1, 2025
    1.0
    This store is really badly run. The three menber staff have no clue how to manage. The store was freezing cold with aircon on when it was 12 deg outside. They keep struggling with the software and their tablets to find available styles and sizes .awkwardly trying to scan sample clothes labels ...and honestly can't even spell straight. I had done search and went with specific styles to check my size etc as a returning customer .. they could not locate half the items I selected and what was worse ..70% of the items were out of stock ! It took me more than an hour to locate 4 items ! The irritating part is ..I was the only customer abd there were 3 of them ..constantly chatting amongst themselves and working on God alone knows what on their tablets ... I have not seen such pathetic attitude and service and lack of availability in a long time. They could not even understand that I wanted delivery to reach me a few days later as I was travelling ..finally I had to agree to an in store delivery and now I have spend an hour and 40 dollars to pick up my order on Monday week..I am a loyal returning customer..but this great brand is being brought to seed by terrible service and non availability of sizes
  • JB
    Julien Baeza
    Jun 19, 2025
    5.0
    Chris was attentive and listened to what I needed. Thank you Chris!
  • ER
    Evan Racah
    Jun 11, 2025
    5.0
    Alex is good. Really good. Helpful, friendly, highly competent, and smooth.