Bob's Glass

Reviews

• MS

  Michelle See

  May 5, 2025
  1.0
  Super disappoint experience dealing with them. I had a set of 5 mid century glass mural that we want to display. Called them on April 7th and was told to send an email. Sent an email that day - No response. Called them back on 4/22 - was told that the lady giving the quote was out but will receive a call back tomorrow - No Response Called again 4/22- Spoke to a young man who was looking (finally) at my email and said they can't repair it. I asked if it was safe to glue the missing piece back since all it was going to do was sit on a track and was told to look on the internet. I thought I was calling an expert who can guide me. Maybe I should just ask ChatGPT.
• TT

  troystud

  Feb 4, 2025
  5.0
  Needed a glass top for my coffee table they did a great job fits perfectly looks great.
• TW

  Trisha Walker

  Dec 2, 2024
  1.0
  I gave Bob’s glass a glass piece that goes to the top of my buffet table to be trimmed down. I dropped it off and was told it should take no more than a week. I called back about a week and half later and was told it was not ready. My husband went there about a week or so later and they looked at it and said that it needed to be redone. It was too sharp on the edges. They said they would call when it is ready. I called two weeks later and spoke to two different people to see if it is ready and was told it needed to be found. I asked that if they could find it to please just cut a new piece and I would pick it up. I gave her the dimensions and asked if it could be done that week since I had a lot of people coming for the Thanksgiving week and wanted to use the table. I was told I would get a call back. I never received a call. Terrible!! Poor service.
• YH

  Yvonne “Snuggles” H

  Jun 1, 2024
  5.0
  Excellent company
• TL

  Tyler Lehmann

  May 28, 2024
  3.0
  I am a tenant in an apartment building that needed a small broken window replaced. They performed the job well and the replacement looks good as new, and the worker they send was very nice and laid back. I can’t attest to the price as my landlord paid. Scheduling with them was a nightmare though! I told them that myself and my fiancée have a restrictive schedule which they stated they would be able to accommodate. When we told them our schedule and availability they always said they would call back the next day to get the job scheduled. On multiple occasions they never called us back to schedule the job and I would have to reach out, only to start this cycle over again. Once we had the job scheduled and took time off work to be home, they flaked on us with no notice! Then when we rescheduled, they nearly flaked on us again!