Business Details
About
Appliance StoreKitchen AppliancesDishwashers
Our service and part section are here to make your life easier. Whether you need an expert technician to fix that appliance causing you trouble, or just that one missing part, our team is here to help.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
763 reviews
5 stars
661
4 stars
36
3 stars
20
2 stars10
1 star
36
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the knowledgeable and friendly staff, particularly highlighting salespeople like Larry and Judy for their helpfulness and professionalism.
Installation Quality
The installation teams received consistent positive feedback for their professionalism, efficiency, and care during the installation process.
Repair Services
Repair technicians were frequently commended for their expertise, thoroughness, and ability to resolve issues effectively.
Product Selection
Customers appreciated the variety of appliances available, noting that the store offers options for different budgets and needs.
Communication Issues
Some reviews indicated problems with communication and customer service responsiveness, particularly regarding scheduling and follow-ups.
- CLChera LundyOct 27, 20255.0Ammar & his partner were quick, knowledgeable and very polite. They fixed my leak and replaced the ice maker on my bottom drawer freezer. Only suggestion would be for them to bring towels or ways to clean up water and dust. Overall great job!
- JWJames WaringOct 26, 20255.0Quickly diagnosed the problem with our washer and had a replacement part in his truck to resolve the problem. He was competent and professional.
- TVTony VannoyOct 14, 20255.0Larry knows just about everything that you need to know when making a decision on what kitchen appliances to recommend and which ones to avoid. They always offer affordable prices that rival or even beat the big box stores. They even install based on your schedule and are very flexible. I highly recommend giving them a visit when looking for new appliances!!
- CGCharlotte GOct 13, 20255.0Thank you Bill and Rod’s for making an easy transition from old kitchen appliances to new! Judy, in sales, was quite knowledgeable and easy to work with. She kept in mind our budget and needs as she presented each appliance. She arranged the installation dates and followed up with us afterwards. The installers Austin and David are exceptional at their jobs. They were extremely careful with delivering the new units and removing the old ones. They were perfectionist with installation! Before leaving they explained the operation of each appliance and made sure each one was in great working order. Thanks again to Bill and Rod’s and your team of professionals!
- RKRyan KaplanOct 7, 20255.0Working with Larry at Bill & Rod’s Appliances has been a fantastic experience. He’s incredibly responsive, knowledgeable, and always willing to go the extra mile to help. Whether it’s answering questions quickly, checking inventory, or offering thoughtful recommendations, Larry consistently makes the process smooth and stress-free. What really stands out is how much he cares about his customers — he doesn’t just sell appliances, he helps you find the right fit for your home and your needs. Larry is the kind of person who follows through, shows up, and makes you feel like a priority. If you’re looking for reliable service and expert guidance, ask for Larry. He’s a true professional and a pleasure to work with.