Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
IL-534245 Our mission is to become your first choice for all of your insurance needs by establishing a personal relationship with you and helping you understand the risks you face every day. We focus on Auto Insurance, Home Insurance, Renters Insurance, Life Insurance, and Commercial Insurance throughout the St. Charles, IL and Fox Valley area. When unfortunate incidents occur, we pledge to be there to assist you through the good and the bad. My staff and I are 100-percent committed to helping you 1) protect what you have worked so hard for in the past and 2) achieve what you dream of for the future. We do this every day by offering professional guidance, a full range of insurance and financial services, and kind, caring service.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Bill Nelson - State Farm Insurance Agent
1930 W Main St, St. Charles, IL
60174, United States
Hours
Reviews
5.0
273 reviews
5 stars
272
4 stars1
3 stars0
2 stars0
1 star0
- JSjohn sariOct 24, 20255.035 yr customer in NC and IL--great service from Bill Nelson's staff--at all times. Competitive pricing. Great relationship--thanks
- RMReese MathieuOct 13, 20255.0Tracy was very helpful! Quick and easy call
- ERElizabeth RamirezOct 6, 20255.0I just want to thank Kassandra she was a huge help with my car insurance questions and explaining what I need to do. She was attentive, professional and patient and provided great service. She made things a lot easier than I expected. Thanks Kassandra ⭐️⭐️⭐️⭐️⭐️
- BPBradford PlaneOct 2, 20255.0We had a great experience working with Julie at the Bill Nelson State Farm office in west St. Charles. She was incredible helpful and was quickly able to get us everyuthing we needed. Thanks Julie.
- MMMike MelbySep 26, 20255.0I have home and auto and have been with them forever (couldn't even tell you how long at this point). I've had many pleasant experiences with Regina and recently I worked with Eric who is also extremely helpful and professional. Took almost no time at all to switch my insurance to a new car at a very fair price. No matter who you work with, you'll be taken care of and treated very well. 100% I recommend Bill Nelson's team. Best decision I made was, years ago, switching my home insurance from another insurer to State Farm. Long story but this crew will actually take care of you (unlike some other insurers out there). Thank you for making my life that much easier over the years!
Frequently Asked Questions About Bill Nelson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.