Business Details
About
Gun ShopSporting Goods Store
Come visit us and enjoy our newly remodeled showroom! At Bighorn Firearms you will be given the time and respect you need and deserve to make an informed buying decision. Our courteous staff will be happy to take the time to answer all of your questions, make suggestions and always keep your best interest in mind. When it comes to firearms there is no such thing as a stupid question and we will always stay true to this mindset. At Bighorn Firearms you can expect that Customer Service is always first! Our customers are very important to us and we hope to build a lasting relationship based on honesty and respect with each and everyone of you.
Details
- Credit cardAvailable
- DebitAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Hours
Reviews
4.8
383 reviews
5 stars
355
4 stars
8
3 stars
6
2 stars3
1 star
11
What are people saying?
AI-generated from customer reviews
Customer Service
The staff is consistently described as friendly, knowledgeable, and patient, providing excellent support to both first-time buyers and experienced customers.
Product Selection
Customers appreciate the wide variety of firearms and accessories available, often noting that the store has items that are hard to find elsewhere.
Professionalism
Many reviews highlight the professionalism of the staff, who are commended for their expertise and ability to answer questions without pressure to buy.
Mixed Experiences
While most feedback is positive, there are isolated reports of negative interactions with staff, indicating a need for consistent customer service across all employees.
Community Engagement
The business is recognized for its involvement in community events, enhancing its reputation as a supportive local establishment.
- GSGenewoo SohnSep 30, 20255.0Went in to start the process of getting my pistol and wanted to shout out Shannon who led me through the background check. He answered all of my questions with honesty and his opinions on them as well. He knew right from the start I was a first time buyer and treated me with respect and also was honest with me. Not only that he installed my pistol optics mount, I trusted his expertise and followed through. Then after 3 days I came back to pick up my pistol and Ryan who not only helped me answer my questions through email, also answered all my questions as well. I will definitely be coming back to Big Horn for all my future questions and parts installment, 100% recommend to anyone.
- MSMitchell SantiagoSep 6, 20255.0Had a product I could not find anywhere else, friendly staff
- ZZZacharySep 3, 20255.0Amazing store, amazing people! To start, they were super friendly and knowledgeable. Helped guide me and talk me through different options. Will definitely be a repeat customer.
- MKMatt KarauAug 7, 20255.0Awesome shop, great selection of glizzys and drinks. Oh and the gun selection is pretty awesome too
- CTColin ThrockmortonJul 22, 20255.0AWESOME EXPERIENCE with Brian, and Ryan! I dont live locally so I had to make a call to them. Brian was able to help me out and answer all my questions over the phone. I had a follow up call with Ryan for the sale and I couldnt be happier with this store! Great customer service, great selection firearms, ammo, and gear. I will definitely be shopping here again. Thank you guys for and awesome shopping experience.