Business Details
About
Garden Center
Big John's Nursery, located at 621 Straus Road in Cedar Hill, Texas, has been serving the southern Dallas area for over 41 years. They specialize in providing a wide variety of plants, including trees, shrubs, and flowers, aiming to enhance outdoor spaces with quality products and services. In addition to their extensive plant selection, Big John's offers landscaping services to assist customers in designing and maintaining their gardens. Their knowledgeable and friendly staff are committed to customer satisfaction, as reflected in positive reviews highlighting their professionalism and quality of work.
Location
Hours
Reviews
4.7
139 reviews
5 stars
118
4 stars
10
3 stars
3
2 stars
3
1 star
5
- TST SBSep 5, 20251.0I had high hopes for working with Big John's, especially given their strong reputation in the community. Unfortunately, my experience was disappointing. David came out over Memorial Day weekend to provide an estimate for a small job I needed done. After waiting a week or two with no quote, I called the office. The person I spoke with was helpful and quickly sent the quote after retaking my email. I reviewed it, approved it, and asked when they could start. Days passed with no response, so I followed up again. David eventually called back, explaining he'd been out of town. By then, it was mid-June. He mentioned there were a few jobs ahead of mine and promised to call with a start date. That call never came. Now, several holidays have passed, and we're nearing fall. I haven’t heard a word, and the work remains undone. I understand busy schedules, but a simple follow-up or honest update would’ve gone a long way. I had a larger project in mind after this one, but I’ve lost confidence. Big John's may do great work, but perhaps smaller residential jobs are no longer a priority. I’m disappointed to feel like my time—and trust—weren’t valued. One star feels generous, but it’s the lowest I’m allowed.
- PSPayge StevensJul 3, 20255.0Always so helpful and a great selection!
- KMKaty MMay 10, 20255.0Noah helped me find some succulents for my mom for Mother’s Day and was so kind and helpful! This place has a huge selection and really nice plants and staff 😊 I will be back!
- CSCarol SosebeeAug 9, 20245.0Love the layout, and knowledge freely offered. They have the best selection of native plants I've seen locally. Prices are reasonable.
- MLMarisol LopezMar 30, 20245.0we have always come to Big John's and have never had a bad experience. Sam helped us out and she was fantastic! she knew the answers to all of our questions and gave great advice on the flowers and plants we got. Sam is highly recommended to help out and give great advice on plants/flowers!