Business Details
About
Fast Food RestaurantChicken Restaurant
With taste at the forefront, Big Chicken delivers a menu that fuses home-cooked childhood favorites with bold new flavors. Come try our signature dish Lucille’s Mac ‘n’ Cheese, just the way mom made it – but with a crispy Cheez-It® crust! Big Chicken aims to create a fun family haven that both comforts and delights
Location
Hours
Reviews
4.8
852 reviews
5 stars
755
4 stars
53
3 stars
22
2 stars9
1 star
13
What are people saying?
AI-generated from customer reviews
Food Quality
Customers consistently praised the food for being delicious, fresh, and flavorful, with many highlighting specific items like chicken sandwiches and milkshakes.
Service Experience
Service received mixed reviews; while many customers praised staff members like Alex, Renato, and Danny for their friendliness and attentiveness, there were also reports of rude behavior from some employees.
Pricing Concerns
Several customers noted that the prices were on the higher side for the portion sizes and quality, leading to some dissatisfaction.
Cleanliness Issues
There were reports of cleanliness concerns, including a serious food handling issue that raised food safety alarms.
Atmosphere
The restaurant was generally described as having a welcoming and friendly atmosphere, contributing positively to the dining experience.
- KMKyle MotillOct 25, 20255.0We ordered our food and when we went up to ask for it Alex made a rude remark toward me and my 12 year old sister. As a person who works a customer service job it is UNACCEPTABLE behavior and he attempted to HIT ON ME with promises of free ice cream in exchange for a “favor”
- IBIsabella Gould (Bella)Oct 25, 20255.0Alex was a wonderful server, I am so deeply in love with him and hes such a submissive good boy. I 100% recommend coming here, we are ALL pegging Alex!! 🥹❤️
- PFPc FOct 16, 20255.0OMG!!! The food was absolutely incredible cooked right in front of us by Chef Daniel! I got the Pit Boss, and it was huge and unbelievably delicious. At first, I had no idea what to choose because everything on the menu sounded amazing. Thankfully, RJ and Daniel took the time to walk me through the options, both were super knowledgeable, friendly, and clearly love what they do. Their energy made the whole experience even better. Can’t wait to come back and try more
- DCDaniela CastroOct 16, 20255.0Danny was absolutely amazing! He went above and beyond to make sure our order was perfect and that we had everything we needed. His energy, friendliness, and attention to detail really stood out — you can tell he genuinely cares about his customers. The food was delicious, but Danny’s excellent service made the experience even better. Thank you, Danny, for making our visit so enjoyable!
- JJJROct 11, 20254.0Our server/cashier tonight was Daniel, he was great. He answered all my questions and was very patient. Great atmopshere. Establishment was clean. The service was fast and the food was delicious. I ordered the big cali meal- it came with 2 nice sized pieces of bacon, which was cooked just right and was crisp. Avocados were fresh! Overall impression was good, the only downside is the price. $46 for two people is pricey; each person ordered a chicken sandwich meal, and one had a regular drink and the other got a shake. The reward system is a real gem though as I already received some rewards for this meal.