Big Chicken

4.6
363 reviews

About

Fast Food RestaurantChicken Restaurant
With taste at the forefront, Big Chicken delivers a menu that fuses home-cooked childhood favorites with bold new flavors. Come try our signature dish Lucille’s Mac ‘n’ Cheese, just the way mom made it – but with a crispy Cheez-It® crust! Big Chicken aims to create a fun family haven that both comforts and delights

Location

Big Chicken
1000 Premium Outlets Drive, Tannersville, PA
18372, United States

Hours

Reviews

4.6
363 reviews
5 stars
286
4 stars
35
3 stars
20
2 stars
5
1 star
17

What are people saying?

AI-generated from customer reviews

Food Quality

Customers frequently praised the chicken sandwiches and fries for being delicious, fresh, and well-seasoned, with many claiming it to be the best chicken they've had.

Service

The staff received high marks for being friendly, helpful, and attentive, contributing positively to the overall dining experience.

Cleanliness

The restaurant was noted for its clean environment, with many customers appreciating the upkeep of the dining area and facilities.

Value

While some customers found the prices a bit high, many felt the portion sizes and quality justified the cost, making it a good value for a quick meal.

Atmosphere

The atmosphere was described as welcoming and fun, although some noted it could get loud during busy times.
  • RL
    Rebecca Lawson
    Oct 30, 2025
    5.0
    For some reason in the Poconos it's hard to find good quick food. As someone who's from Philly I became a custom to the quick dinner you can get from a local family run business. When I saw this place on my way back from my work at tigon golf carts it stood out to me as one of those places you would see in Philly and it did not disappoint. Would definitely recommend.
  • AK
    Ashley Kattner
    Oct 29, 2025
    5.0
    First time here and the experience definitely was a great one. Ty welcomed us with a smile and walked us through all the options. She gave great detail about the food and recommendations. She is definitely a great asset to this establishment. We got the uncle Jerome's nashville hot sandwich with dirty fries and the pit boss with dirty fries. The food was amazing and we will definitely be back!
  • X8
    XxhunterxX 86
    Oct 21, 2025
    5.0
    The chicken sandwich MUAHHHAHAHHAA the crinkle friessss MUAHHHHAHHAHHAHHAAA the 10/10 Experience! MUUUUUUAAAHAHAHAHHAHAHAHAHAAA
  • SS
    Steven
    Oct 10, 2025
    5.0
    The chicken sandwiches here are absolutely fantastic, best on the mountain without a doubt. They don't skimp on quality, or portion size and that's what keeps me coming back.
  • KE
    Keith Edwards
    Oct 3, 2025
    1.0
    2 people can dine in for about $30. One of the few dining places in this mall. Kudos to Joseph who was most friendly and took the time to answer our questions and take our order. We visited on an uncrowded Wednesday and the facility is clean and bathroom is adequate. As for the food: a culinary trauma. The Big Cali is a jumbled mess of watery avocado, days old bacon and mushy bun. The Pit Boss is a tower of unremarkable BBQ sauce, cheese and a tiny onion ring. One pickle! At least the lemonade is delicious. Permit me to say that all the dining in this mall is terrible and expensive.