Business Details
About
Indoor Playground
Big Air Trampoline Park is so much more than just a trampoline park! With over 40 attractions included in the admission price, it's no wonder families love us! Big Air offers awesome daily deals, group discounts, and fundraising opportunities. Experience the BEST birthday ever by booking one of our award-winning Big Air Birthday Parties. Located inside Fieldhouse USA at The Outlet Collection Seattle.
Details
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
1,247 reviews
5 stars
1,125
4 stars
46
3 stars
22
2 stars15
1 star
39
What are people saying?
AI-generated from customer reviews
Customer Service
Staff members, especially Junior, Haillie, and Aldo, received high praise for their friendliness, helpfulness, and attentiveness during visits.
Fun Atmosphere
Customers enjoyed the variety of activities available for all ages, making it a great place for family outings and birthday parties.
Cleanliness
The facility was noted for being clean and well-maintained, contributing to a positive experience for visitors.
Mixed Feedback on Management
While many reviews were positive, there were some concerns about management and operational issues, suggesting room for improvement.
Food Quality
The food received mixed reviews, with some customers enjoying it while others reported issues with food readiness during events.
- STSelena Taliese-Utu5 days ago5.0Very fun and positive place for the kids! Jasmin had a great attitude also and very helpful :)
- KTKairi Tolbert5 days ago5.0Great place. Lots of things to do, clean, and great employees. Jasmin was especially helpful
- KHKayla HarrimanNov 3, 20255.0Great experience with my son’s birthday party. Everyone was so friendly, accommodating, and helpful. Place was clean and affordable. Only negative is being next to the courts so it does get loud, but wouldn’t stop me from coming back.
- JKJesse KahueOct 27, 20255.0We had a great time at Big Air! All of the kids loved it, and the parents said they had fun also. My son felt so special being the birthday boy here with so much to do and with all of the help from Anna, everything was handled, taking stress away from me and my wife.
- PVPaville VictoOct 27, 20255.0Junior helped me and my kids and I must say he has a great customer service and he was super nice and welcoming. Also this huge trampoline park has something for everyone. Check them out.