Best Western Yellowstone Crossing

Reviews

• JN

  Jenny Nissen

  4 days ago
  5.0
  The staff was amazing. From the front seat to the breakfast crew. I highly recommend this location.
• JP

  JL P

  Oct 18, 2025
  5.0
  Manager a great guy, will bend over backwards. Clean rooms. Generally quiet. This trip a little annoying, neighbors arrived at 1030pm, proceed to smoke some pot, which wafted int our room. Then the guests stayd up laughing and giggling until 2. It was like they were in the same room. Asked the male overnight guy to say something. He walked down the hall, didn't hear anything at that moment, and went back to his desk. NOT impressive!!!
• JD

  james duncan

  Sep 26, 2025
  3.0
  Paid for king suite upgrade on BestWestern app for 26 September. Near railroad, train horns audible. Extremely disappointed. I understand No one's perfect, but come on... Clerk quick at check in, asked for credentials (not sure why) handed key and informed us of breakfast hours. Went to room, opened door and room smelled like backed up plumbing or someone went #2 without airing room out. Started getting details together for review (I do allot of reviews for Google maps) and found cleaners clip board in chair, under desk. Chair was riped on right arm (photo'd). Room well appointed with mini fridge, wet bar, safe, microwave, coffee maker, hair dryer, ironing board and toiletries. Hotel information packet loosely under television, no binder? Not a show stopper, just attention to details. I went to address the smell issue and found the clerk out front vaping... asked about any previous leaks or issues that would contribute to smell, they report "no issues". I gave her the clipboard from house cleaning and inquired about water at ck in, she relied yes... behind you on the rack. I said no, bottled water. Are you a rewards member she asked?... in my head I'm like, why ask for my credentials, if you're not even going to bother looking me up in the system at ck in? I said "yes, diamond member" well, I have to ask... shaking my head, she gave me one bottle. Pool and hot tub are indoor, look operational, but hot tub won't cycle bubbles?... no pool towels? On site laundry for the travelers out there, $2 per load, 1hr cycles each wash and dry. Fast food real close (McD and TB) Albertsons accross the street. A few things I really liked, the note pad note form clean team and the cute bear holding remote. (Photo'd) Bestwestern has awesome linens. This location is no different, good job. Shower had great pressure & plenty hot. Breakfast was good, gravy was really nice, biscuits were soft, good job
• RS

  R S

  Sep 21, 2025
  5.0
  We stayed here during a massive road trip for a couple of nights. They serve breakfast. The rooms were a nice size and had a comfortable chair as well as the desk chair. They have a pool that I did not use but it is available. Additionally, to my surprise they had laundry facilities. I had asked the front desk where nearby I could do laundry and they said "here".
• BS

  Becky Evans Seward

  Sep 7, 2025
  2.0
  I can tell you if it wasn't for IZZY you would have zero stars . Our room had not been cleaned when we entered. Izzy was trying to check in guest and run to clean our room. We had to wait after traveling since 4am that morning . The rooms smell like dirty wet dog though and need new flooring .. The couch is in desperate need of a deep clean. The breakfast was cold and there was no coffee. Also the tea and water at the front desk area were gross and obviously old ....convenient location but not worth it .. I asked for a discount based off on our experience and was told no .. very nice clerks but not worth the aggravation.. Please clean your rooms!!! They smell terrible