Best Western The Inn at Rochester Airport

Reviews

• LZ

  L Zheng

  Oct 25, 2025
  1.0
  My room was situated at the far end of the hallway. While the room itself was satisfactory and clean, the noise from passing aircraft was disruptive. This significantly impacted my ability to sleep, as I was frequently awakened by the planes. Consequently, I did not experience a restful night. When I addressed this issue with the front desk attendant the following morning, he offered no verbal response and merely gestured with his shoulders.
• SN

  sonu nikhil

  Oct 22, 2025
  5.0
  Excellent staff and clean room. Good breakfast as well. No issues
• DP

  Donald Patterson

  Sep 13, 2025
  2.0
  My group rented 2 rooms August 8 and 9 2025. When we returned to the rooms the second night, neither room had been cleaned or made up. Since it was getting late and we had to be up a 4 AM the next morning to catch an early flight out, we did not complain, but we were not happy.
• KK

  Kayla

  Sep 5, 2025
  1.0
  They are picking and choosing who to charge a deposit. If you never stayed there before they Charge a deposit but if you have, you don’t have to pay one. My cousin stays frequently I had her go in they didn’t charge her. I’ve never been there before and they they charged me. That’s not in the policy, so would I be wrong to file a discrimination lawsuit?? Cause that’s not on your policy🤣
• EH

  Emily Horton

  Aug 24, 2025
  5.0
  If you are like me, then you prefer spending your limited vacation money on local cafes and entertainment instead of on a hotel. This is a two-star budget hotel with airplanes flying overhead. It’s not luxurious or impressive. Don’t come expecting that. You’re here to save, and you will save. The staff were polite and present enough, my room was clean and it was comfortable enough. Yes, you can find nicer hotels in better locations, but not without paying more money. I’m glad options like this one exist.