Business Details
About
Hotel
Located in Santa Rosa,NM, the Best Western Santa Rosa Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.5
1,374 reviews
5 stars
919
4 stars
307
3 stars
77
2 stars
32
1 star
39
- GGGary Gary2 days ago4.0We booked a king room which wasn't the case when we got there. Got a double queen. Too tired to argue about it. Room given was quiet and clean
- GTGlenn Tourtellot2 days ago5.0Rooms were recently upgraded and room has huge for a drive-in type motel. Breakfast was good with a good selection of hot and cold items. It's certainly a transient town, meaning people stay overnight on their way to someplace else, but I'd certainly stay again without hesitation. My company has a corporate account and I try to stay at BW whenever possible - I've stayed at very good locations and really crappy locations and this is certainly one of the good locations.
- CLCheryl LoprioreOct 23, 20252.0For the money, this was quite disappointing. It was a row of room as a motel style, very old and in need of updating. No ice bucket and had to go to lobby area for ice. The bright spot was the young lady at the front desk. She was warm and inviting.
- SHStephanie HernandezOct 12, 20251.0I rarely leave reviews, but my experience at this hotel was bad enough that I feel obligated to warn others. The room smelled strongly of dog the moment I walked in. It was overwhelming and clearly had not been cleaned properly. I actually had to clean parts of the room myself just to feel somewhat comfortable. I even went to the front desk to ask for air freshener to help mask the smell, which is not something a guest should have to do. Beyond the odor, everything in the room was either damaged, dirty, or both. It was honestly disgusting and far below even basic standards of cleanliness. This was one of the worst hotel stays I’ve ever had. I will absolutely never stay here again, and I strongly recommend others avoid it as well.
- RBRobert BixbyOct 4, 20252.0This used to be a motel, drive up rooms. They have put money into upgrades and remodels, but it's still a motel. It's 85 F outside, but the pool is dirty and they aren't cleaning it. It's not heated. There is no gym. For the price I expect more.