Location
Guests frequently praised the hotel's excellent location, being within walking distance to the Embarcadero and offering beautiful views of Morro Rock.
Staff Service
The staff received high marks for their friendliness and helpfulness, with many guests highlighting specific employees for their exceptional service.
Cleanliness
Most reviews noted that the hotel was clean and well-maintained, contributing to a positive overall experience.
Breakfast Quality
While some guests enjoyed the breakfast options, others felt it needed improvement, particularly regarding the quality of certain items.
Room Conditions
Feedback on the rooms was mixed; while many appreciated the cleanliness and views, some mentioned issues with noise, lack of air conditioning, and outdated decor.