Staff Performance
Many customers praised the friendly and helpful staff, highlighting their willingness to accommodate requests and provide assistance.
Cleanliness
The hotel received numerous compliments for its cleanliness, with guests noting that rooms and common areas were well-maintained.
Location
Guests appreciated the hotel's convenient location, particularly its proximity to local attractions and amenities.
Breakfast Quality
Feedback on breakfast was mixed; while some enjoyed the variety and quality, others found it lacking, particularly in terms of specific items.
Customer Service Issues
Several reviews mentioned poor customer service experiences, particularly regarding management and handling of complaints or issues.