Best Western River Cities

4.2
411 reviews

About

Hotel
Located in Ashland,KY, the Best Western River Cities is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western River Cities
31 Russell Plaza Dr, Ashland, KY
41101-7082, United States

Hours

Reviews

4.2
411 reviews
5 stars
223
4 stars
114
3 stars
37
2 stars
13
1 star
24
  • SM
    Sherry Mattos
    Sep 28, 2025
    4.0
    This is a nice, clean, friendly place to stay. The morning breakfast and coffee are wonderful. The bedding could be a bit more thick for those of us not use to the chill.
  • HT
    Hopskin Trice
    Sep 26, 2025
    5.0
    Rooms are clean and staff is very helpful!!!
  • SO
    Sue ODaniel
    Sep 21, 2025
    5.0
    My stay at Best Western was very good. Ample free parking with several restaurants and retail stores within walking distance. The hotel was very clean. My room was pretty spacious especially the bathroom. A microwave and a small refrigerator with a real freezer was very handy. The coffee maker is a Keurig type with various coffees and tea supplied. The gentleman at the desk in the evenings was very friendly, welcoming and helpful. The free breakfast had hot and cold choices and the biscuits and gravy were really good. I would recommend this hotel and will stay there again if in the area.
  • BH
    Bill Hammersley
    Jul 13, 2025
    5.0
    For the money, it may be hard to find a better hotel. Breakfast was very good, the restaurants within walking distance was good, plus the area was within 5-10 minute drive of many commercial food & clothing establishments. Cost of hotel was a good buy considering what you got.
  • CB
    Craig Breckheimer
    Jul 12, 2025
    1.0
    The hotel location is great as it's just outside of the downtown area with 4 restaurants within walking distance. The reception staff and kitchen team are phenomenal! House keeping team needs training or to be replaced. Motel 8 has cleaner rooms! There was hair on the floor and dirt piled up in the hallways and in the rooms. The bathroom floor was so dirty that your feet turned black stepping out of the shower (see attached picture for reference). The manager gave a nonchalant excuse or reason for the cleanliness of the room and general facility. I personally will not stay at this Best Western again and will advise others to look elsewhere.