Best Western River Cities

4.2
408 reviews

About

Hotel
Located in Ashland,KY, the Best Western River Cities is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western River Cities
31 Russell Plaza Dr, Ashland, KY
41101-7082, United States

Hours

Reviews

4.2
408 reviews
5 stars
221
4 stars
113
3 stars
37
2 stars
13
1 star
24
  • BH
    Bill Hammersley
    Jul 13, 2025
    5.0
    For the money, it may be hard to find a better hotel. Breakfast was very good, the restaurants within walking distance was good, plus the area was within 5-10 minute drive of many commercial food & clothing establishments. Cost of hotel was a good buy considering what you got.
  • CB
    Craig Breckheimer
    Jul 12, 2025
    1.0
    The hotel location is great as it's just outside of the downtown area with 4 restaurants within walking distance. The reception staff and kitchen team are phenomenal! House keeping team needs training or to be replaced. Motel 8 has cleaner rooms! There was hair on the floor and dirt piled up in the hallways and in the rooms. The bathroom floor was so dirty that your feet turned black stepping out of the shower (see attached picture for reference). The manager gave a nonchalant excuse or reason for the cleanliness of the room and general facility. I personally will not stay at this Best Western again and will advise others to look elsewhere.
  • SF
    SILVIA FLEMING
    Jul 7, 2025
    5.0
    Cleanest bathroom yet! Nice room, relaxing view.
  • JA
    J A
    Jul 6, 2025
    4.0
    I enjoyed my stay here. It is very convenient for me when visiting my family. I like to stay here because I have had good previous experiences here. The staff was very welcoming & helpful! They have great breakfast options, which is not very common post Co Vid days (since 2020). If you do not want to eat at the hotel, Golden Corral is next door. I slept well, but I could hear everything next door because the walls are thin. Since I was traveling solo, I was especially paranoid of the door connecting the rooms. The shower had great water pressure. I thought that this hotel was recently updated, but the carpet looked dirty. Overall, I would stay again.
  • NC
    Norah Collins
    Jun 28, 2025
    5.0
    Wonderful experience, workers are really nice and breakfast was really good. Area is also really nice there are a lot of restaurants nearby. The pool is outside though.