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Allister Jones Kelowna, BC
3 days ago
I stayed there because the location was close to where I had several meetings and everything was fine although I was warned not to stay in downtown Princess George.
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Dane Stevens
Oct 20, 2025
The staff of this hotel are the tops. They were all friendly, very helpful, professional and had great attitudes too! They were diligent in helping me with whatever I needed, going that extra mile to make sure I was looked after. It felt like a crew that cared about me and and my stay, and they all seemed to work well together as a working team too. Nice to see. They made my stay a pleasure. Thanks!
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Marya Ireland
Oct 18, 2025
This hotel is in a good location for our stay. Room was clean hot water took a bit but was there. If we knew about construction right outside our room we would have stayed elsewhere and the internet in our room was not the best signal for using the smart TV. Hotel staff were nice and if the construction wasn't happening it was pretty quiet for being right downtown.
We arrived at the hotel late in the evening after a long day of driving, completely exhausted and just wanting to have dinner and rest. However, the room we were given had not had its bed linens changed. Both beds had disgusting hair on them. After I complained, we were moved to another room, but it was the same,dirty sheets, hair on the bed, and even an unknown stain on one of them. My family was already very tired. When I complained again, a manager came and spoke to me very rudely, saying that all he could do was refund our money and ask us to find another hotel. It was already late at night, and my youngest child is only three years old. This was completely unreasonable and unacceptable! Only after I asked for the manager’s name did he finally call someone to replace the bed linens, and it still took about half an hour before anyone showed up. Later, while I was taking a shower and trying to rest, he knocked loudly on our door twice! It was truly a nightmare experience and not even a single apology was offered.
When we checked in Rudy, at the front desk was absolutely excellent.
This hotel had recently been renovated from a Travelodge to a Bestwestern. While they have done a generally good job with the renovation at times, it does have the cheap Travelodge feeling. The height of the hallways is rather low. The room itself is a good size with nice furnishings, a small fridge, a Keurig coffee maker, and lots of plug-ins. Also the beds are very comfortable.
Unfortunately, the ceiling in the bathroom is low. I imagine, as with the hallways, it is impossible to fix this issue.
When we checked in on a Wednesday afternoon the breakfast room had not been cleaned and by the evening there was still bacon and hashbrowns sitting out in cold, turned off, warming trays.
For breakfast there was egg rounds, bacon, hashbrowns, and a waffle maker. Also, yogurt, toasts, cereals, hardboiled eggs, juice, coffee and tea. Also, they use wood cutlery, not plastic.
All employees were very nice and professional.