Best Western Presidential Hotel & Suites

3.9
389 reviews

About

Hotel
Located in Pine Bluff,AR, the Best Western Presidential Hotel & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Presidential Hotel & Suites
3104 MARKET ST, Pine Bluff, AR
71601, United States

Hours

Reviews

3.9
389 reviews
5 stars
180
4 stars
91
3 stars
56
2 stars
21
1 star
41
  • JB
    Jimmy Byrd
    Sep 18, 2025
    1.0
    Hotel right on road and road noise. 1st room fridge didn't work. 2nd room 91° degrees in room. 3rd room air conditioning not working. I don't think they do any maintenance on these rooms or hotel.
  • SJ
    Sharrol Johnson
    Aug 24, 2025
    3.0
    This was a nice place to visit. But, I'll never come back. It supposed to be smoke free. So why do the smokers have to stand at the front door. When the doors open the smoke comes right into the hotel and up the stairs. The pool was closed. Venting machine on the 1st floor back I'm on the 3rd floor. I saw something moving on the carpet. 🪳 Huge went right in the toilet. I fell on the 🚿 shower trying to move the showerhead. Check behind your refrigerator? Bring your LYSOL. Breakfast was nice rang out of bagels at 8 am. But, breakfast was nice.
  • SR
    Sara Raible
    Jul 31, 2025
    1.0
    Receptionist was extremely rude.
  • AL
    Andrea Lawson
    Jul 22, 2025
    1.0
    Terrible Experience – Do Not Recommend I brought a group of 37 TRIO Upward Bound students and booked 14 rooms at this hotel. Unfortunately, our experience was extremely disappointing and unacceptable. Three of our rooms were infested with roaches and bed bugs. Several of our students were bitten by bed bugs, and we noticed flying roaches throughout the hotel rooms. When we brought this to the attention of the front desk clerk, we were told that a previous guest had brought in the roaches and the hotel had not been able to eliminate the problem. This clearly indicates that the hotel was aware of the infestation prior to our arrival, yet still assigned those rooms to our group. In addition, the hotel’s website advertised a pool, which was one of the reasons we chose this location. However, the pool was not operational, another huge disappointment for our students. Due to the poor conditions and safety concerns, we were forced to end our stay abruptly. This was a terrible experience for both staff and students. I strongly advise against staying at this hotel. It is not safe, sanitary, or truthful in its advertising.
  • DA
    Damir Ali
    Jul 16, 2025
    1.0
    There were roaches in the mattress once we removed covers on the bottom blue one stacked on the nicer one. Also in the AC and bathroom roaches.