Pleasant friendly check-in. Many thanks to Hazel for her help with our luggage.
Nice lounge pleasant and efficient service.
SA
Susan Aitchison
Oct 25, 2025
Spent 2 nights here in a Walk-in Shower | Suite-1 King Bed. It was very comfortable and clean. Lots of space, comfortable sofa bed and a couple of chairs. Bed was great. LOVED the walk-in shower. An extra hand held wand as well as the shower head and 2 other optional jets. Friendly, helpful staff. Just wish there was a coffee machine in lobby offering espresso like the one in Hinton. Alberta Best Western Plus!
MM
Maddy McGrath
Oct 15, 2025
Stayed for a school volleyball tournament and our students loved the hotel. The rooms are spacious and clean, staff are friendly and there are several food options within walking distance. I highly recommend this hotel for group bookings, Andriana set us up with a great price and a lovely breakfast. Thanks for a great stay :)
TN
Tammy Narynski
Oct 8, 2025
The Best Western Premier Denham Inn & Suites is an excellent hotel! The staff, service, and rooms are excellent, and all the staff are helpful, friendly, and will go out of their way to help you with whatever you need. I would not hesitate to stay here again for either a vacation or business. Highly recommend!
JB
Joshua Bosso
Oct 7, 2025
Booked this hotel for my wedding and it was a full on disaster we book it well about 6 to 8 months in advance getting a block off rooms, we requested the bride and groom have the biggest room avaliable and they put us in one if the smallest rooms they had. Other family members and friends had rooms that were 3x the size. We were going to use that room for the bride and brides maids to get ready. Fortunately one of the brides maids ended up getting a big room so we migrated there, but thats not the point. Another thing everybody was all over the hotel, you would think when you get 8 rooms blocked off you'd be able to get one whole floor or all the rooms on the same floor at least. Nope not at this hotel. Everyone on diffrent levels and different parts of the hotel (there are to sides to the hotel, make sure when your booking to request the tower thats where the big rooms are and you get charged the same price might as well just get the bigger room for the same price) thus hotel is sneaky and greasy with there pricing. As well as having a hockey tournament share the same floor as some of our guests, and the kids were playing in the hall way being louder than a bridal party was. Unacceptable. Needless to say im not to happy with our expirence here as a big party that brought in at least 15 to 20 rooms worth of buissness, absolutely not acceptable the way the hotel handles big party's. We hope that best western can learn from this experience. Please do better and realize that big party's the request rooms blocked off want them on the same floor. And when you specifically request the biggest room avaliable, dont give a shoe box.