Business Details
About
Hotel
At the Best Western Plus Yakima Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Yakima Hotel will stand out among other hotels in Yakima,WA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Yakima Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Hours
Reviews
4.1
948 reviews
5 stars
482
4 stars
268
3 stars
103
2 stars
30
1 star
65
- PTPeter ThimeOct 25, 20251.0Door cards are poor, work occasionally. Reprogrammed 2x, terrible. No quarters for laundry... waited hours for management to get some. I'm still wsiting... Breakfast, paper plates? Plastic ware? Powdered eggs? Wow, just wow.... I recommend elsewhere!
- RBRene BurkOct 14, 20253.0The fridge was unplugged, check that tje fridge has power. The staff didn't mention it at check in. Good breakfast, friendly staff.
- CGCynthia GarzaOct 13, 20254.0Older hotel but well kept. Location is close to expressway. But if you go further in down the street.. there's lots of homeless
- SKSanjay KarOct 11, 20255.0Rooms were clean and spacious. Had good breakfast with both hot and cold options. Staff were very friendly and courteous.
- NBNat BSep 23, 20251.0I showed up just before midnight after driving for hours, only to find out the hotel had canceled my reservation without notifying me. I made my reservation weeks in advance and my room was sold to someone else, and the hotel was at full capacity. So there I was: a woman traveling alone, stranded in an unfamiliar city at midnight with no room and no help. The staff offered nothing. I sat in my car crying, frantically calling other hotels, only to learn most were fully booked. It was terrifying, careless, and completely unacceptable. This hotel left me abandoned in the middle of the night. DO NOT book here unless you want your reservation ignored and your safety put at risk. *Update to my original review in response to management: First, I arrived before midnight, so blaming your “midnight audit” doesn’t make sense. I had to wait in the lobby for a manager to show up to locate my information. My reservation should not have been canceled before I even walked through the door. Second, you claim there was “no contact information” attached to my reservation, yet I received a confirmation when I booked. How would I have been able to make a reservation at all if no information was attached? And if something was missing or a card needed to be updated, no one made any attempt to contact me in advance. The bottom line is unchanged: I made a confirmed reservation weeks ahead, arrived on time, and was left without a room, without help, and without any concern for my safety. That is not a policy issue — it is a failure of basic communication and responsible hospitality. Guests deserve accountability, not excuses.