Business Details
About
Hotel
At the Best Western Plus Warsaw you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Warsaw will stand out among other hotels in Warsaw,IN. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Warsaw will provide you with the superior customer service that you are used to at any Best Western hotel.
Location
Hours
Reviews
3.8
197 reviews
5 stars
92
4 stars
42
3 stars
16
2 stars
20
1 star
27
- BTBryan Taylor4 days ago5.0I had no problem.
- PDPam Dawson6 days ago5.0Very clean rooms...like the continental breakfast before checking out. Was kept stocked with food abs yummy too.
- DFDuane FluechtlingOct 1, 20254.0Coffee not good, on our arrival or with bkft. Toiletries difficult to get out of containers
- KBKasey BarberSep 26, 20251.0was very disappointed with my stay. I booked two rooms for my daughter’s wedding weekend—one for myself (Thursday–Sunday) and one for my parents (Friday–Saturday). My mom is wheelchair-bound, so it was essential that they have the one handicap-accessible room with a walk-in shower, as shown on the booking app. Before the wedding, I confirmed with the front desk that this was indeed the room my parents would receive, and was told yes. When my parents arrived after driving three hours, they were checked into the room only to find it completely unusable—mattress and box spring pushed against the window, trash bags left in the bathroom, and overall not prepared for guests. After moving all their belongings and my mom back down to the front desk, staff admitted, “Oops, we aren’t supposed to use that room,” and reassigned them. The new “accessible” room only had a standard tub with a grab bar, which my mom cannot use. This left her without a safe way to shower or use the restroom during the most important weekend—her granddaughter’s wedding. I had to pause wedding preparations to scramble for a solution. No other hotels in the area had a walk-in shower available. In the end, the best I could do was find an emergency appointment for her to wash her hair, which cost $75 just so she could feel somewhat prepared for the wedding. Despite that, she went two full days unable to shower. What should have been a joyful weekend was made unnecessarily stressful and upsetting. My parents and I were left struggling with unsafe and inadequate accommodations, despite the hotel’s prior confirmation that the correct room was reserved. To make matters worse, multiple staff members were unable to offer any meaningful solution or even a discount for the trouble, despite the fact that they had confirmed the accessible room just the day before. This experience was deeply disappointing, and I would not recommend this hotel to anyone needing reliable accessible accommodations. If a hotel cannot provide or guarantee the accessibility features it advertises, it should not list them at all. Misrepresenting accessibility is unacceptable and leaves families like mine in impossible situations.
- KMKelsey MalcolmSep 21, 20251.0We waited over an hour to get into our room and while one staff member was trying her best to help, another was incredibly rude and disrespectful about the issue. We will NEVER be staying at this hotel again after how poorly the situation was handled and how rude staff was overall