MP
Maurice Peugh
Oct 13, 2025
Best Western is my new hotel chain choice. I have nothing nice to say about certain large competitors. It was nice having a quiet stay and a comfortable bed with plenty of room.
The hotel is clean and the AC works well. Karen keeps the breakfast area clean and well stocked. She was a particular highlight of our stay.
JW
Jon-Mark Williams
Sep 22, 2025
I’ve stayed here four times in the past ten months and here are my thoughts.
1. Karen is a gem.
2. All three times, prior to my most recent visit, I have reported that 4 out of 5 of the fitness equipment are non-operational, and Mr. Patel has done nothing to repair them. If you plan on using the fitness room, forget it. Today, I sent the complaint to corporate, as if I have to continue to pay full price, I’d like the amenities he offers online, and almost a year is more than enough time to get these working.
Looking forward to resolving this issue, Mr. Patel, and thanks in advance.
SF
Shirene Frady
Sep 8, 2025
We booked online, paid $1 online for breakfast in the morning for the 2 of us. They had eggs, potatoes and sausage links. They had yogurt from a machine and a few other things. The coffee was from a machine that offered several choices, like Mocha coffee, which I prefer. The room was clean and the TV was very big with over 100 channels, but the guide didn't show all of the channels so that was annoying. The remote wasn't very responsive to flip through the channels which is annoying for me, but we only stayed one night so that's good. I felt safe there, even though the freeway was right there. If you're outside, there was aot if freeway noise, but insi, it was quiet. I liked that they had blackout shades so it was very dark durng the day, but you had the choice of a lighter shade if that's what you prefer. They had an ice machine, soft drink vending, some very overpriced things and snacks they sold at the check in counter. I have stayed at many, many hotels, as I travel a lot for my job. I am a smoker. I've been to many hotels that do not have a place for smokers to sit down or provide shade. It makes me feel discrminated again. This place has what was sort of a wrap around porch feel to it. They had 2 rocking chairs on both sides of the entrance door. One had a trash can/smoker's deal on top to put out your cigarette, the other did not and it was fully shaded. I was very grateful for this and happy that I could sit in the shade from the Texas sun and relax while I smoked, instead of standing out in the sun like other places I've been. The bed was comfortable, had 4 pillows, a microwave, mini fridge and an alarm clock. I don't have any complaints about this hotel.
KO
Kaily O'Brien
Sep 7, 2025
This was a 1 night stay. When we first got to our room upon entering it immediately smelled musty and like mildew. The A/C was not running. We went to put food in the fridge, the fridge was also not on. After about an hour of letting the fridge get situated with its temperature, I opened the cabinet that held the fridge when opening the fridge a few roaches fled along the inside of the wooden entertainment center. Went to the front desk to inform the worker. We were offered a different room to stay in and she stated I’ll make sure to put you in a room that never has any problems. New room was on the third floor. Still smelled musty but not as bad, the good part was the fridge was on, didn’t find any bugs, and the windows open all the way so we could let some fresh air in.