Cleanliness
Most guests reported that the rooms were clean and well-maintained, contributing to a comfortable stay.
Staff Service
The staff received positive feedback for being friendly, accommodating, and helpful during guests' stays.
Breakfast Issues
Many customers expressed disappointment regarding the breakfast, noting that it was limited to grab-and-go options instead of a hot meal as expected.
Maintenance Problems
Several reviews highlighted ongoing maintenance issues, including lack of hot water, malfunctioning amenities, and cleanliness concerns in common areas.
Location Convenience
Guests appreciated the hotel's convenient location near the freeway and various dining options, making it a suitable stop for travelers.