AL
Aquarius Taylor (LaLa)
Oct 11, 2025
10-10-25 My family and I (including my service animal/Dog) were welcomed here with open arms. We enjoyed our stay here. Thanks so much for your welcoming and friendly service. ❤️💯
RL
Robert Lastinger
Oct 11, 2025
Challenging properly for mobility disabled. First let me start with I wish I could leave this hotel 5 stars!! The staff is amazing, the location is great, the pool is resort quality. Our low rating stems from some issues that are unique to us. If you are handicap this hotel will not work for you at all. There is only one accessible ramp in the entire property for all the rooms which requires you to enter one door of the lobby, and exit from another door. For example parked our car right in front of our room but the trip to get to that room was over 150 yards of navigating narrow door ways, tight sidewalks and narrow ramps. There is an elevator but to get it takes a lot of work. Second are the rooms. This is an older hotel, and it suffers from a dated design. The rooms are updated but just barely. The bathroom situation doesn’t work, small tubs, slick and dangerous. This was the worst night sleep in my life. The beds are like sleeping on 2x4’s. Went to bed at 9pm, got maybe an hour of sleep before we left next am. Cut a 3 day stay down to one night. I’m sure to some this hotel is 5 stars but to me it’s a 1 star property. Over all if you’re a college kid and want to do SSI on a budget then go for it. If you are mobility challenged please do your self a favor and go with a newer property.
TT
Tracy Taylor
Oct 10, 2025
Unlike that disrespectful, unprofessional "front desk employee" next door at holiday Inn, CANDICE and LATISHA made us feel so welcome and they were very accommodating to our SERVICE DOG. They are EXEMPLARY EXAMPLES of real professionalism and customer service. They were very informative and polite and did everything they could to help us feel better about what had just happened at the other hotel. The room was clean and cozy. The atmosphere was warm and inviting. I will definitely be staying here again and I definitely recommend this hotel. Thank you CANDICE and LATISHA... And also the manager of the hotel that also made this night enjoyable for us.
The staff is exceptional. Ms. Quita and Ms. Candace, who works the front desk, was extremely pleasant, professional and full of laughter. The room was clean, quiet and in a safe area.
t's evident the manager, Ramon, runs a tight ship. Everyone was awesome!
NW
Novella Walton
Sep 8, 2025
This place can use some room furniture upgrades. The floors were dirty and the spread on my bed was not clean either. The bed room had dirty floors and hair everywhere.