Business Details
About
Hotel
At the Best Western Plus Saint John Hotel & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Saint John Hotel & Suites will stand out among other hotels in Saint John,NB. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Saint John Hotel & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus Saint John Hotel & Suites
55 Majors Brook Dr, Saint John, NB
E2J 0B2, Canada
Hours
Reviews
4.4
750 reviews
5 stars
428
4 stars
239
3 stars
50
2 stars10
1 star
23
- ASAshley SmithOct 16, 20252.0UPDATE: Called head office and complained about this stay... recieved a call from the "manager" today which was a joke.. said the breakfast was actually half decent.. which i thought was a prank LOL would never ever stay here agian! Will be called back head office manager pretty much said he it is what it is ... We sadly stayed here, and we had a bad experience. It started off good with the male representive that checked up in.. Then when we got in our room (room 314) we noticed pee stains on the matress. It was gross!!!! The rooms are very old style and the wireless charger were not working. There no fan in the bathroom. Then to make matters worse the breakfast was the WORST we ever had!!!!! Cold eggs which were fake and cut up like cubes of jello, hashbrown was cold! Dried up. Waffles were cold even though they were undwr a heater which wasnt working. I hate a bite of the waffles and they were like 3 day old soggy. The fridge that holds the yogurt was warm so we were nervous to even try the yogurt. We didnt even eat anything! We paid 40,000 points and when i wrote a review the manager didnt even offer to refund any. Very dissapointed and wont be back. At checkout the lady was rude and she didnt even ask us how our stay was, i am guessing she doesnt ask cause the hotels gets so many complains. We stayed october 9-11 in room 314.
- KBKaren BasqueOct 13, 20255.0Prices are too high for a basic hotel
- WHWilliam HarrisSep 19, 20255.0I have stayed at this hotel multiple times. I have no complaints. The rooms are large and quiet. The staff is friendly and helpful.
- SKSmijin KodiyattilSep 8, 20255.0Don, James and Pam were excellent. Customer service was exceptional. Great place to stay
- MKMatt KimmettAug 30, 20252.0Friendly staff and overall clean hotel. But I would not call this a "Plus" Best Western. The decor and furniture is outdated, tired and lacks the modern in room amenities you should find in a Plus banner. If you want to see what a BW Plus should look like, checkout the Bridgewater, NS location. We came from a Suite there to a Suite here. Night and day difference. This is literally just a regular Best Western that corporate slapped a Plus logo on so they could charge more money. Again, staff were all great, it was clean and the location was good. But it was still a very disappointing experience and the breakfast was awful, fake eggs to match the fake Plus banner.