Business Details
About
Hotel
At the Best Western Plus Northwest Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Northwest Inn & Suites will stand out among other hotels in Houston,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Northwest Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus Northwest Inn & Suites
11611 Northwest Fwy, Houston, TX
77092-6257, United States
Hours
Reviews
3.8
495 reviews
5 stars
207
4 stars
141
3 stars
60
2 stars
25
1 star
62
- SSStitchin by the River StudioOct 20, 20251.0Absolutely will not stay at this hotel again. Communication is horrible. Stayed and ac went out in room. Had to move my mother (78 yr old mother) due to room kept getting hotter and hotter at 9pm at night. Complained asked for room to be taken care of…..never received a call back from anyone. I had to call 2 weeks later to get an answer. Will NEVER STAY HERE AGAIN AND WILL NEVER RECOMMEND THUS HOTEL.
- JAJair AlonsoSep 29, 20252.0Roaches-YES!! Rude front desk-YESS!! Service- No!! Hospitality-No!!Horrible experience, save your money and troubles, everything that could be bad,
- EEEthan Crabtree (efeno)Sep 26, 20251.0Found cockroach in bathroom. Hallway smelt of cigarettes. We asked to check out and they just wanted to have us move rooms. Beds were good enough, but that’s the only upside I have
- MBMyranda BatisteSep 8, 20251.0the MOST dirtiest hotel I’ve ever checked into!!!! soon as me and my boyfriend walked into the room it was instantly a stench and a ROACH on the door we haven’t even got fully into the room when we saw the roach on the door!!! I will insert pictures below, we went back downstairs & tried to address it with the hostess at the front desk when we told her she immediately had an attitude, her attitude was so nasty & RUDE! She needs to be fired, better yet they need to shut the whole hotel down! That’s more like a motel… I’m soooo disgusted!!!!!!!!
- KMKuo-Hsuan MengAug 30, 20251.0The front desk took a paper copy of our credit card. It is a severe violation of our security and privacy. Moreover, when we asked the staff to return the paper copy, we were denied and ignored.