Staff Service
Many guests praised the staff for their friendliness and attentiveness, particularly highlighting individuals like Ismael, Tangela, and Bryan for their exceptional service.
Cleanliness
While some guests reported clean rooms, others noted issues with cleanliness in common areas and bathrooms, indicating inconsistency in housekeeping standards.
Location
The hotel is well-located near shopping and dining options, making it convenient for guests, though some expressed concerns about safety in the surrounding area.
Room Condition
Several reviews mentioned that the rooms are dated and in need of renovation, with issues such as musty smells and maintenance problems.
Customer Experience
There were mixed reviews regarding overall guest experience, with some guests feeling welcomed and satisfied, while others reported serious issues with management and service.