Best Western Plus New England Inn & Suites

4.3
800 reviews

About

Hotel
At the Best Western Plus New England Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus New England Inn & Suites will stand out among other hotels in Berlin,CT. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus New England Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus New England Inn & Suites
2253 Berlin Tpke, Berlin, CT
06037, United States

Hours

Reviews

4.3
800 reviews
5 stars
494
4 stars
180
3 stars
61
2 stars
26
1 star
39
  • PG
    Paul George
    1 day ago
    5.0
    zahra you checked us in very good service would appreciate people coming here
  • JL
    Josh Lincourt
    3 days ago
    4.0
    The room was clean, the staff was super friendly and attentive, and the bed was *incredibly* comfortable. My only real gripe was that the shower was kind of cramped. I'm a big guy so a lot of showers are cramped for what that's worth. Overall a great place and definitely would stay here again
  • JH
    Jacob Hiser
    Oct 24, 2025
    4.0
    Zahra was very welcoming and thorough for the check-in. The rooms are nice - the floor in mine is pretty creaky, but overall clean and (fairly) newly furnished.
  • SO
    Susie Otero
    Oct 18, 2025
    1.0
    Sarah was the front desk attendant and she was extremely rude. I asked her about the bell and she said “only some people understand”. That was directly disrespectful and very rude and nasty. I would have thought with her hijab it came with respect of all cultures but I guess not. I do not recommend this hotel. The elevator smells like feet also. Zero stars.
  • HG
    Holly Goldfarb
    Oct 16, 2025
    4.0
    We were looking for a less expensive hotel to break up our road trip, and this was a good find basically on the route. Zahra was very helpful at the front desk when we checked in. The carpet in our room didn’t look completely clean, and the curtains didn’t overlap so some light came in from headlights in the parking lot. Breakfast was pretty basic, but had enough options for us. Overall, not bad for what we paid.