Room Condition
Many guests reported that the rooms were outdated, with issues such as musty smells, dirty carpets, and broken amenities.
Customer Service
While some guests praised the staff for being friendly and helpful, others experienced rude service and poor communication.
Noise Issues
Several reviews mentioned significant noise disturbances from traffic and other guests, impacting sleep quality.
Parking and Fees
Guests expressed dissatisfaction with the parking fees and the lack of complimentary breakfast, which is often expected at similar hotels.
Location
The hotel is conveniently located near the airport and cruise port, making it a suitable choice for travelers.