Staff Performance
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Chloe and Jamie Lynn for their excellent service.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, unclean bathrooms, and trash left behind from previous guests.
Breakfast Quality
Feedback on the complimentary breakfast was mixed, with some guests enjoying it while others found it bland or poorly stocked.
Room Condition
Several reviews noted that the rooms were outdated and in need of maintenance, with issues such as clogged sinks, broken appliances, and general wear and tear.
Location and Amenities
Guests appreciated the hotel's location for its proximity to the Strip and various dining options, as well as amenities like the 24-hour pool.