Best Western Plus Kelly Inn & Suites

4.5
1298 reviews

About

Hotel
At the Best Western Plus Kelly Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Kelly Inn & Suites will stand out among other hotels in Billings,MT. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Kelly Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Kelly Inn & Suites
4915 Southgate Dr, Billings, MT
59101, United States

Hours

Reviews

4.5
1,298 reviews
5 stars
903
4 stars
273
3 stars
50
2 stars
31
1 star
41

What are people saying?

AI-generated from customer reviews

Staff Friendliness

Customers consistently praised the staff for being friendly, helpful, and accommodating.

Cleanliness

Most guests reported clean rooms and well-maintained facilities, although a few noted issues with specific areas.

Family Amenities

The hotel is highly regarded for its family-friendly amenities, particularly the pool area which is fun for kids.

Breakfast Quality

Guests enjoyed the breakfast offerings, noting a good variety, though some mentioned it could be better stocked.

Pet-Friendly

The hotel is appreciated for being pet-friendly, with no extra fees and thoughtful touches for pets.
  • LZ
    Luke Ray Zimmerman
    1 day ago
    5.0
    The pool was really nice. The rooms were clean and breakfast was delicious.
  • TC
    Tina Caron
    Nov 1, 2025
    5.0
    Yummy cookies in the afternoon. Friendly staff. Could use 2 vs 1 waffle iron. Convenient from the interstate. Enjoy our stays when coming through town.
  • AS
    Andrew Speers
    Oct 26, 2025
    5.0
    It's a beautiful, older style hotel, with lots of decoration like the little bears on the outside. Our room was very spacious. The staff was friendly and helpful.
  • JS
    Joktan Stone
    Oct 22, 2025
    5.0
    I was in town for a conference that took place out on Shiloh Rd though there were other hotels closer I was glad with the choice I made. Front desk staff were welcoming and helpful. Breakfast was delicious and offered a variety of fare. The pool/ hot tub was nice. The pool is more suited for the traveling family with a couple slides and water features for the kids. The hot tub was a good way to warm up in the morning before heading out for the day. Out of the way but not too far from things to be on a long journey to find things to do. Beds were comfy and there were plenty of pillows. Smart TV, coffe machine, fridge and microwave in the room was a ++++.
  • NH
    Nuby He
    Oct 21, 2025
    5.0
    I had a wonderful stay! The room was very clean and quiet, the bed was cozy, the shower had consistent hot water, and the staff were all very friendly. I would definitely stay here again if I travel to this area! And most importantly — they’re dog-friendly with no extra fee! 😌🐶