Business Details
About
Hotel
At the Best Western Plus Katy Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Katy Inn & Suites will stand out among other hotels in Katy,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Katy Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus Katy Inn & Suites
2006 Katy Mills Blvd, Katy, TX
77494, United States
Hours
Reviews
4.4
738 reviews
5 stars
474
4 stars
165
3 stars
50
2 stars
13
1 star
36
What are people saying?
AI-generated from customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and facilities, although some reported issues with bugs and maintenance.
Staff Service
The front desk staff received mixed reviews; while some guests highlighted friendly and accommodating service, others reported rudeness and unprofessional behavior.
Breakfast Quality
The breakfast offerings were frequently criticized for being limited and not up to standard, with some guests expressing disappointment in the food quality.
Comfort and Amenities
Several guests found the beds uncomfortable and reported issues with room amenities, such as malfunctioning keys and poor Wi-Fi.
Location
The hotel’s location was often noted as convenient, with easy access to nearby shopping and dining options.
- JEJames Elliott5 days ago1.0Blood on sheets, prepaid two days, non refundable. Checked out 5mins after checking in. Lesson learned.
- KMKurt McCulloughOct 18, 20255.0Another lonely evening in Another lonely town. Sure glad Best Western is here in the greater Houston Area. This Katy establishment is a nice option if you have business close to this side of town! Check-in was a breeze, the check-in people were absolutely Texas Friendly. Rooms are not bad, the pool is the 💣 B. This location is close to anything you could want in Katy Free breakfast is included. We use Best Western property's often.. We will continue to stay with this company!! Plotted. Scouts Out.
- JJJudyOct 15, 20253.0Bed was uncomfortable. Breakfast left a lot to be desired.
- MSMelissa SmithSep 6, 20255.0Every time we stay here, it’s always a wonderful day. The front desk stuff are really accommodating. I remember when time we were coming in really early and let me check in without paying extra, which is wonderful because I don’t even think they were busy that day but a lot of hotels don’t do this in this hotel to itself for Me. That’s what got them five star reviews because when you are in the area with dozens of hotels within a 3 mile radius, you need to do something that sets you apart and accommodating, your gas is definitely gonna send you a part as a business so that is why these people are getting five star reviews instead of a lower star.
- SGSarah GilsonSep 2, 20255.0Online search said it had 18wheeler parking it didn't but we made parking. Greeted by CSR named Zie she was what customer service should be. Checked us in & provided us an extra towel. Breakfast eggs, sausage, potato, biscuits, bagel, muffins & cereal.