Business Details
About
Hotel
At the Best Western Plus John Jay Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus John Jay Inn & Suites will stand out among other hotels in Palmdale,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus John Jay Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus John Jay Inn & Suites
600 W Palmdale Blvd, Palmdale, CA
93551, United States
Hours
Reviews
4.1
592 reviews
5 stars
303
4 stars
167
3 stars
58
2 stars
25
1 star
39
What are people saying?
AI-generated from customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about room cleanliness, including dirty towels, hair in the shower, and reports of bed bugs.
Staff Performance
While some guests praised the friendly and helpful staff, others reported rigid service and unhelpful management.
Breakfast Quality
Guests expressed disappointment with the limited breakfast options, which did not meet expectations for a 'Plus' hotel.
Room Comfort
Several reviews mentioned uncomfortable beds and issues with room amenities, such as malfunctioning air conditioning and refrigerators.
Overall Experience
The hotel received mixed reviews, with some guests enjoying their stay while others reported significant issues that detracted from their experience.
- DPDavid PageOct 12, 20251.0Seriously, the worst Best Western I’ve ever stayed in the first room. They gave me reeked of cigarette smoke and pot they put me im another room. It smelt better, but the whole hallway smelled of cigarettes. The room was dusty and dirty, not clean. The bed was very uncomfortable I was tossing and turning all night and maybe got two hours of good sleep and to top it off The breakfast was just a heated Jimmy Dean sandwich wrapped in foil. Best Western plus’s have always had a full breakfast I’ve ever stayed in. This should not be a Best Western plus it should be a Best Western sure stay inn seriously, on quality with a motel six i’ve stayed in 100 different. Best westerns on top tier reward status with that brand this one falls at the very bottom of the list. The whole hotel seemed dated dirty and cheap. Afford at all cost unless you’re fine with a motel six style hotel and I guess you’d be OK with this one.
- ATAnne TyszkaSep 15, 20255.0Very quiet with great and helpful people!
- DVDiana VirgenAug 3, 20251.0honestly , the service was good but the room was dirty, the shower had hairs on the wall and the bed had a bug in it. i took pictures and i woke up with bites. i stayed here before and it was good but this time it wasn’t. very disappointed i have bites all over me
- RHRo HerJul 13, 20255.0One of my favorite Suites to stay . Nice an clean .plenty of parking space
- MDmelody davisJan 19, 20174.0We really enjoyed this hotel, The rooms were beautiful, The decorating was bright and crisp and the beds were comfortable, The staff were all very friendly. We especially liked that there was veggie "sausage" at breakfast for the vegetarians in our group. They were so delighted and surprised!