Best Western Plus Island Palms Hotel & Marina

Reviews

• GJ

  G J

  Oct 26, 2025
  5.0
  ⭐️⭐️⭐️⭐️⭐️ The Best Hotel Experience Ever! From the moment I called to ask about early check-in, every single person I encountered went above and beyond to make our stay unforgettable. My husband and I travel often and stay at many hotels, but this was truly the best experience we’ve ever had. I especially want to thank Clinton, who took extra measures to ensure everything was perfect for us. He even came outside to personally help me with the bike rental app — who does that anymore? His kindness and professionalism set the tone for our entire stay. The front desk staff, especially Alex, was exceptional as well— so welcoming and attentive. And at the Blue Wave bar and grill Restaurant, Eugene and Z provided such friendly and thoughtful service that every meal felt special. Plus, the food was incredible! I can’t say enough about how valued I felt as a guest. It truly seemed as though I was their most important customer — though I’m sure everyone is treated with the same care and warmth. Because of this incredible experience, I won’t stay anywhere else when visiting San Diego. Thank you, Gracie
• SS

  Scott S

  Oct 18, 2025
  4.0
  A great choice if you want to enjoy this area. Super easy short drive to Little Italy./old town/Coronado and the gas lamp District. This property has a charming old 50's throwback vibe. We had a suite that overlooked the marina harbor with a little balcony. Out front, you could see Navy ships go by along with other boats in the harbor. And there is wonderful options for walking in the mornings along the water and by the boats. Our suite room could've benefited from a small dining room table, and the mattress was definitely on its last legs, but still comfortable. We loved this property mainly based on proximity to everything this part of San Diego has to offer . We also love the retro vibe ! and we will definitely be back.!
• PR

  Pro Hotel Reviewer

  Oct 17, 2025
  5.0
  ⭐⭐⭐⭐⭐ Unbelievable Luxury and Service! The Best Hotel in San Diego! I just finished a wonderful two-day stay at the Best Western Plus Island Palms Hotel & Marina, and I truly don't know what the one-, two-, or three-star reviewers are smoking—this place is perfect! This hotel is absolutely ideal for a stress-free family stay. I recently finished a very long, very tiring, and painful stretch of work as a painter, traveling all over La Jolla painting houses. It was so stressful that my manager gave me some time off for a much-needed four-month break, and I used a bit of that time for this trip. This hotel was the perfect escape! From the moment we arrived, the experience was fantastic. The staff was incredibly nice, and checking in and out was easy and fast. Even better, we were stunned to find we had been given a VIP upgraded suite! I never even asked for one, but it was such a pleasant surprise. The room itself was spacious, with luxurious furniture and plenty of room to spread out. It was so nice and relaxing after being on my feet all day at work for months. I spent my downtime enjoying the incredible amount of entertainment—I swear there were 999+ television shows to binge-watch! It was the most stress-free day I’ve had in ages. This is a great location for a quick trip. We're planning to head to the Best Western Seven Seas and SeaWorld next, which is just a short trip up the highway from here. Also, the continental breakfast is a must go too. You should order it. It’s so good it’s so worth it. We had such a fantastic time. (me and my friend from work) We will absolutely be coming back to the Island Palms in the next 8 to 12 months!
• CR

  Cynthia Ritmiller

  Oct 14, 2025
  3.0
  Beware of the paid parking $25 a night. No need to pay as there is free public parking on the street or just across the street. Beds were super comfortable. Our room didn't have a coffee maker. There was a community coffee machine is in the lobby open from 7-10am. Staff was okay but not too friendly.
• SP

  Shawna Palmer

  Oct 6, 2025
  5.0
  This place has a tropical nostalgic setting. The staff is on top of it from the time you walk in, youre greeted in a pleasant fashion, the restaurant staff is attentive and the housekeeping ladies are super sweet. We've stayed in a lot of hotels ( waldorf, lita, sand dollar, etc) but this one is now at the top of our likes for stays. The view from our second floor balcony was picture perfect. The room layout is nice but the bed..... now thats the 2nd to best part ( the view being the 1st) the mattress is absolutely amazing. Not too soft not to hard and these pillows Holy cow they are super fluffy soft. I just want to take all of this home. Even when we stayed at the waldorf astoria their beds weren't nearly this comfortable. The bedding, it too was soft and cozy. We'll definitely be back.