Best Western Plus Hawthorne Terrace Hotel

Reviews

• ZM

  Zach McHardy

  4 days ago
  5.0
  Great hotel, wonderful staff and in an absolutely perfect location. The complementary breakfast was always good and there’s lots cleaning crew was very attentive.
• KB

  Kevin Bridges

  5 days ago
  5.0
  Wife and I really enjoyed our stay at Best Western. It is great proximity to Wriggly Field of a short walk of 15 minutes and room was clean and comfortable. Hallways and elevator are narrow so be aware when bringing in luggage. Better instruction on website could be more informative. With that in mind, the parking lot to the north of the hotel will require a window hanger as part of your check in. Did not give a more service stars due to no interaction.
• SB

  Susan Beck

  Aug 22, 2025
  5.0
  Top notch rooms, location and staff. Thanks for the hospitality and helping us with suggestions for ppl laces to check out. Very classy and comfortable!
• TK

  Tarri Kruger

  Aug 15, 2025
  5.0
  Absolutely love returning to this hotel every time. Wonderful staff, nice and comfortable rooms, good location, hot coffee, tea, juice, cold water, great breakfast, All for free, just enough to get you started for the day. Courtyard is a fantastic option to sit and relax, but lobby is also decorated tastefully and Cozy.
• JT

  j t

  Aug 14, 2025
  4.0
  This is my first stay at a Best Western. I stayed here for 2 nights at the end of July for a concert at Wrigley Field. It was quite costly at about $450 per night not including taxes. The hotel has a parking lot which is a plus and the parking rate was actually affordable. I did check the parking lot every night before bed just to see how full it got and it looked full each time. The hotel terrace was cute. The hotel lobby was also cute and cozy with a nice sitting area. The main door opens up to steps inside the lobby so if you can’t do steps use the ramp/door to your left. The person who checked us in spoke nicely but she didn't have the warmth and happy greeting that I encounter at hotels. She seemed irritated at checking people in. Even when she was helping the person before me, she seemed like she was annoyed at the customer for asking a question. Our hotel room was a queen sized bed. No carpet! Thank you! The room had a refrigerator, microwave, Keurig, dresser, an iron, a desk, a sitting chair, and a big closet space. The bathroom was a good size room. The bed was comfortable. We only had 1 of the complimentary breakfast. Although it was a very small space, I found that there was a good variety for a simple breakfast. On the morning that I had breakfast there were pastries, sausage patties, diced potatoes, french toast, eggs and a waffle maker. There was also cereal available. There is a water fill station on the first floor by the elevator. I appreciate it when hotels have this. We also received 2 complimentary water bottles in our room. We walked to Wrigley field multiple times during our stay before the concert. It's about a 15 minute walk and we felt very safe for 2 females even at midnight when we walked back from the concert. There are many restaurants close by and there's also a grocery store a few blocks north. It was a nice neighborhood and nice to see everyday people out and about with their kids and dogs. My overall experience with the hotel was good even though it was quite pricey. I've stayed at some bougie hotel in downtown Chicago for less than my stay here.