AF
Anthony Fain
Aug 28, 2025
Nice clean rooms and great staff
MF
Mark Fuller
Aug 23, 2025
Best Western ought to do better than this. On the plus side, they provide breakfast, the bed was comfortable, and the location is good. However, the negatives of our stay were many. Two lamp switches were broken off, so we could not turn on those lights. The shower handle fell off when we tried to use it. The equipment in the 'workout room' was horribly run down (all), not really functional (the treadmill), or unable to be adjusted for a person taller than about 5'4" (bike, leg press). And for a 3-night stay, we got no room service for fresh coffee pods or towels. I mentioned the lights and shower handle when I checked out, and the guy on staff wrote it down and mumbled 'thanks' but never offered a simple "I'm sorry."
JB
Jose Berrios
Jul 29, 2025
As soon as I walked to the front desk two wonderful ladies approached to me and welcome me Jane she help me and Erika both made me feel like home they look very professional and they know what to do very impressed made me feel like family like iam at home ground clean elevator clean room clean laundry room clean both had the name tags please keep them more time in the hotel they are a keeper thank you for everything you do
Excellent customer service!! Room was clean, staff responsive, and stay was relaxing. Will stay here again.
The entire hotel smelled bad. Smells like you need to tear up all the carpet and wall paper and try again.
Some motorcycle club was up late both nights of my stay being obnoxious, revving engines, blocking the entrance, yelling to each other. This both kept me awake and is just not a fun environment to be around, hotel staff should have made them park their motorcycles in actual parking spaces and not in front of the door, and they should have been asked to quiet down after sunset.
The stairwells were hot, muggy, and dimly lit, but there was only one elevator running in the middle and it was super slow. Add some more lights and get some air circulation to the stairwells.
Mold all around the edge of the bathtub as water does not drain off properly. The shower curtain is also too short, allowing it to fall out of the tub and allow water to get all over the bathroom floor. Bathroom door in my room didn't latch or lock. My room keys would only work half the time, making it incredibly frustrating to get into my room.
At check in, waited almost 20 minutes in the lobby for a worker to get to the desk to check us in.
Oh, and there apparently is no filtered water anywhere in this hotel, including at the breakfast buffet.
Would never come back here again.