Best Western Plus Grand Manor Inn

4.1
802 reviews

About

Hotel
Located in Springfield,OR, the Best Western Plus Grand Manor Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Plus Grand Manor Inn
971 KRUSE WAY, Springfield, OR
97477, United States

Hours

Reviews

4.1
802 reviews
5 stars
421
4 stars
198
3 stars
71
2 stars
44
1 star
68
  • DP
    Dan Potts
    Oct 23, 2025
    2.0
    rude desk help. Not helpful
  • CC
    christine
    Oct 17, 2025
    5.0
    The newly renovated rooms were very comfortable. Our king room had a huge TV and a sofa. There was also a fridge and a microwave in the room. Staff was friendly and helpful.
  • SC
    Szami Csak
    Sep 24, 2025
    1.0
    My ESA wasn't allowed to stay because he was a cat, despite his very official documentation required for school.
  • PW
    Patrick Waddell
    Sep 18, 2025
    5.0
    Right next to the hospital I needed to go to, very clean and quiet surprisingly
  • PB
    Paula Barnes
    Sep 8, 2025
    2.0
    Based on our experience with BW Plus hotels in other communities, we expected a lot better. The staff were very nice, but the room and amenities fell short. The ice maker on our floor was broken. The light over the bathtub was burned out, the pillows were lumpy, the towels were skimpy, the pipes rattled and pounded when we ran the hot water in the sink, and the surprisingly low-resolution TV was “too complicated for us to make an instruction sheet” according to one employee who had to shift some HDMI cables around to get it to operate properly. It would have been nice to be able to plug in the coffee maker where it was located instead of having to move it to the desk to use an available power outlet. It also would have been convenient to have a second mirror on one of the empty walls around the room. We suspect other guests have also been less than satisfied, as we were, because, probably fearing our response, when we checked out the staffer didn’t ask us “how was your stay?” And unlike just about everybody else in today’s economy, the Grand Manor has not requested a review. The location is great and the place is not a dump but in our opinion it was not worth the price.