The location is absolutely perfect—situated in a quiet neighborhood , it offered both convenience and tranquility. The rooms were immaculate, spacious, and beautifully designed with modern furnishings.
What truly sets Best Western apart, however, is the service. Every staff member we encountered, from the front desk to housekeeping, was warm, attentive, and genuinely eager to ensure our stay was perfect.
My favorite amenity was, without a doubt, the pool, the complimentary gourmet breakfast. It was the perfect place to relax and recharge.
I highly recommend Best Western to anyone visiting the area, whether for business or a holiday.
SK
Saicharan Kodari
6 days ago
I had a wonderful stay at the Best Western Plus Executive Residency. The staff was very professional, friendly, and always ready to help. The rooms were clean, comfortable, and well maintained. The breakfast was delicious with a great selection of hot and fresh items. The location was excellent — convenient and just a very nice short ride to downtown. I also loved the pleasant fragrance in the lobby and hallways, which made the hotel feel welcoming and fresh. Overall, it was an excellent experience, and I would definitely recommend this hotel to others.
CC
Charan chowdary
6 days ago
I had a wonderful stay at the Best Western Hotel. The staff was very professional, friendly, and always ready to help. The rooms were clean, comfortable, and well maintained. The breakfast was delicious with a great selection of hot and fresh items. I also loved the pleasant fragrance in the lobby and common areas — it made the hotel feel very welcoming. Overall, it was an excellent experience, and I would definitely recommend this hotel to others.
DM
Donna McKeon
Oct 26, 2025
Stayed here for 2 nights. The location is a little off the beaten path, only 10 minutes from Broadway and 10 minutes from downtown Nashville, which I loved since the noise from the nightlife wasn’t a concern. Our room was simple, spacious, and clean. The staff here work very hard to keep the place running and they were very polite. Free breakfast in the morning was very nice. My only complaint would be that there was only one working elevator during our stay, but hey, we weren’t sleeping in the elevator.
This place is absolutely disgusting! DO Not stay here. The rooms are filthy, the front desk service is rude. Unfortunately it was booked through travelocity from a friend so they wouldn’t do anything. But the rooms was like $400 a night and the carpets are all stained. It smells horrible. The elevators got stuck at times. There was snot on the side of a night stand, and a woman out our window passed out on drugs. We opened the curtains and thought it was a dead body. That pushed us over the edge so we packed up our stuff and left. We felt very unsafe there with sketchy people living there. As we packed we checked under beds and found a weed pen on the floor. Clearly the room had not been cleaned!!!!! Front desk did nothing … and we had to eat $800. We booked a mariott near Vanderbilt for the same price. Absolutely horrendous experience. And corporate would do nothing!