Used to recommend this hotel to everyone with the biggest perk being they offered free parking - literally was telling my bartender about it today when they asked where I'm staying. Unfortunately I checked in to find out parking is now $20 a day and they don't tell you it's a cost upfront, they just add it on after asking if you drove here.
Not much reason now to stay here over other close to downtown properties like Marriott.
Excessive use of single use plastic.
Breakfast served on disposable plastic plates with plastic cups. Very wasteful and feels cheap
Room was very clean. Check-in was smooth. They had many extra parking spots, so I don't understand charging for it. Breakfast was not great. They ran out of some food early and wouldn't refill. The eggs and hashbrowns were actually cold one of the days.
I will most certainly recommend and stay at this property again, Best Western Plus, Dallas Street in Houston,Texas. The location was perfect for every activity I partook in. I wasn't far from any place of interest. I appreciated that the hotel has security, parking is reasonably priced, the pool area is attractive with a welcoming design and the jacuzzi is hot. The rooms are very spacious and clean.
I highly recommend.
JR
Javier Rivera
Sep 28, 2025
The pillows are super stiff, thick and uncomfortable, and they are all the same no choice of softer pillows. They charge for parking, should be included. They charge for "early" check in, even if room is ready, they try to charge unnecessary fees in an already poor value stay. Freakfast is ok, motel-style junk food. Elevator is slow, and only one small one, and the cleaning staff uses the same elevator, very lame. Front desk lady is strict, inflexible, just wants to charge fees, answers the phone while still checking you in, poor manners. Overall it as overpriced. The location is central, but nothing nice within walking distance.