Business Details
About
Hotel
At the Best Western Plus Clarks Summit Scranton you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Clarks Summit Scranton will stand out among other hotels in Clarks Summit,PA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Clarks Summit Scranton will provide you with the superior customer service that you are used to at any Best Western hotel.
Location
Best Western Plus Clarks Summit Scranton
820 Northern Blvd, Clarks Summit, PA
18411-2229, United States
Hours
Reviews
3.7
717 reviews
5 stars
305
4 stars
168
3 stars
92
2 stars
61
1 star
91
- VYvictor yepezOct 25, 20251.0I stayed at this hotel for a work trip, and during my first stay, everything was actually very good. The rooms were organized and clean, the cleaning staff did an excellent job, and the rest of the staff was friendly and welcoming. The food was okay—not amazing, but decent for the price. Overall, that first experience was positive. However, my second stay was extremely disappointing. I made the reservation through a third-party app with the intention of paying at the counter, but instead, I was charged in full for two nights upfront. I knew I might not stay the second night, so I called immediately after booking to cancel the second night. I was told to wait and speak to the manager the next day. I followed their instructions and spoke with the manager before the 24-hour cancellation window had passed. Instead of helping, I was told it was “up to the third-party app.” I contacted the app and then tried again to resolve it directly with the hotel, including speaking to the manager again weeks later. After all that, they still refused to refund the second night that I did not stay, even though I followed all the rules and contacted them well in advance. This was extremely frustrating and shows very poor customer service. A good hotel should care about their guests and be willing to provide reasonable solutions, especially when the guest communicates clearly and on time. Sadly, that was not the case here.
- JIJonathan IsbellOct 18, 20255.0Was an excellent stay!! Highly recommend
- SSS.B. SmuldersOct 8, 20255.0Keurig net hotel. Grote, schone kamer. Heel goede verlichting, prima bedden. Ontbijt goed.
- WCWill CardonaSep 28, 20255.0Overall good. Friendly staff and cleanliness.
- KCKevin ClemmonsSep 18, 20255.0Clean hotel, clean room! Good value! The only reason why I am giving 4 stars is because the elevators need some maintenance and upgrades. The elevators were wobbly and creaked. Functional but sometimes I felt like they could go out at any moment. What was incredible is that the staff knew about some problems with the elevators and they were already working to resolve them, BEFORE I informed them! Now that is solid staff!