Pros; Polite friendly staff, Nice updated room. There were a lot of options for TV, allowing people to log in to their streaming platforms, bed was comfy. Breakfast was terrific!! Overall, pretty clean room and hotel and a very quiet area with a lovely view.
Cons; Not many pillows when 2 people in the room, bathroom quite small but not much can be done to fix that. The soap and lotion dispenser were empty; rude, noisy neighbours who kept letting their door slam shut very often. I suggest a note on the inside of each door reminding people to be aware and considerate when leaving and entering their rooms.
Parking seems limited but there are several parking areas around the property.
I’m aware a couple of the issues aren’t in the hotels control.
I’d stay here again!!
DL
Devone Lachapelle
Oct 26, 2025
Perfect location just outside of the downtown core. We had a very nice, clean room with a great view of Chocolate Lake.
From check in to check out, every staff member was fantastic
NK
Navneet Kaur
Oct 22, 2025
Me and my husband were traveling from Toronto to Halifax by car because we missed our flight — it was our last option. We started our journey at 8 a.m. from Toronto and reached Halifax the next morning around 5 a.m. after an 18-hour drive. We had already booked a room at Best Western, and when we checked in, Simran at the reception was extremely kind and helpful. He understood how tired we were and assisted us so politely. We were completely exhausted, but thanks to Simran, we were able to relax comfortably.
Thank you very much, Simran, for your excellent service!
NN
Natalie Nizio
Oct 21, 2025
Second time staying at this hotel. We really like it. Rooms are good, breakfast is pretty good, I love the complimentary coffee machine in the lounge.
Lots of parking, although limited with parking off the main lobby.
Can be tricky leaving depending on the time and direction, as it's close to a busy roundabout. Not a ton in walking distance, but just a few mins drive to many spots in the area.
The lake is cute, and quite popular with lots of swimmers.
BR
Bárbara Ribeiro
Oct 21, 2025
I had a great time at the hotel! My room was very clean and comfortable, I enjoyed the in room coffee and all the amenities. Breakfast is really good and I enjoyed everything at the restaurant. Staff is friendly and helpful.