Best Western Plus Capital Inn

Reviews

• KH

  Kendal Houston

  Oct 25, 2025
  1.0
  Very dark and depressing. Old and not updated on anything. They will rob you of your rewards points. Feels like the floor is gonna fall through in the bathroom. Doesn’t smell the best either. The breakfast was decent though.
• WC

  Wendy Curbow

  Oct 23, 2025
  1.0
  I came here for a work meeting. The conference room was OK but you were either freezing or burning up. When we got to check into our rooms the first room I got when I walked in the door was a hot muggy 80° room when I tried to use the table lamp, it kept flashing and flickered off. I went down to the front desk told them that it was hot in the room and the light wasn’t working and they told me to just adjust the thermostat. I said the thermostat shows it set on 65 yet the was room is 80°. They gave me another room on the third floor, which by the way, the elevator is not working so I climbed three flights of stairs to the next room which was cooler but the thermostat was still off. Says it was 68° in here felt more like 72 to 73. Was going to put some food in the microwave to warm up and the microwave was filthy and dirty. The room was dusty. The chair and couch had several stains and need a good vacuuming and spot clean. The bedspreads need washed. You could see some staining around the edges all in all, not really pleased with the room.
• JA

  John Anderson

  Oct 7, 2025
  5.0
  Hannah was informing, polite in making our reservation. On arrival the next day we meet. She is personal, proficnal, a great way to check-in after a long day of driving.
• S0

  SwampeastMO 03

  Sep 16, 2025
  5.0
  Out of every not super expensive hotel this one is the best. Always kind services and clean rooms.
• WP

  Will Phoneman

  Sep 7, 2025
  5.0
  The rooms were nice and clean, the staff was friendly, and they had a large selection for breakfast, would definitely recommend if you're in the area. Easy access to downtown Jeff City as well