Business Details
About
Hotel
At the Best Western Plus Big America you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Big America will stand out among other hotels in Santa Maria,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Big America will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Hours
Reviews
4.3
1,296 reviews
5 stars
754
4 stars
341
3 stars
113
2 stars
37
1 star
51
What are people saying?
AI-generated from customer reviews
Cleanliness
While many guests praised the cleanliness of the rooms and common areas, several reviews noted issues with mold, odors, and unclean conditions in some rooms.
Customer Service
The staff received mixed reviews; while some guests highlighted friendly and accommodating service, others reported rude interactions and poor management responses.
Breakfast Quality
The breakfast offerings were generally appreciated, with many guests enjoying the variety, though some noted that items ran out quickly or were not replenished.
Noise Levels
Several guests complained about noise disturbances from construction workers and other guests, impacting their overall comfort during the stay.
Room Quality
Rooms were often described as spacious and comfortable, but some guests mentioned outdated decor and issues with maintenance, such as low water pressure.
- RYRichard younoNov 7, 20251.0Carpet smells like wet dog lied about us smoking in foom. Over charged us than said owell.
- DSdiana sotoOct 30, 20255.0Very Good 👍👍👍😊
- DWDouglas WolffOct 25, 20255.0Awesome best Western experience. Check-in was smooth and easy. Professional staff, and clean rich atmosphere. Lobby restrooms so clean that a person could recognize professional cleaning. Rooms are spacious and in the suites each room has independent air conditioning and heat. Also centrally located between Morro Bay and Solvang makes our whole trip easy. We would recommend this place to anyone.
- KRKim RaymondOct 25, 20253.01번국도 가는중 산타 마리아에 들렀던 숙소로 고속도로와도 가까운 접근성 좋은 호텔.친절한 직원의 응대로 빠른 체크인,그리고 깔끔하고 넓은 방은 가성비 최고임.이침 조식은 06시30~09:30까지.
- BZBéres ZsoltOct 12, 20255.0Teljesen korrekt, hatalmas ágyak jót aludtunk itt.