Best Western Plus Appleton Airport/Mall Hotel

4.1
222 reviews

About

Hotel
At the Best Western Plus Appleton Airport/Mall Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Appleton Airport/Mall Hotel will stand out among other hotels in Appleton,WI. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Appleton Airport/Mall Hotel will provide you with the superior customer service that you are used to at any Best Western hotel.

Location

Best Western Plus Appleton Airport/Mall Hotel
1565 N. Federated Dr, Appleton, WI
54913-8504, United States

Hours

Reviews

4.1
222 reviews
5 stars
132
4 stars
42
3 stars
10
2 stars
13
1 star
25
  • SS
    smiles3081
    Sep 8, 2025
    2.0
    Toilet was not anchored to the floor. This posed a very serious risk of injury for anyone, let alone a disabled individual. Handicapped accessible room's shower bench was covered in rust and who knows what else. Vents were not fastened to the walls. Screws were angled out past the vents themselves. I'd watch something on the device you brought. The Spectrum cable doesn't work like it should. Very poor signal throughout the building.
  • JJ
    Jake Johnson
    Aug 28, 2025
    2.0
    My biggest complaint is that there was a massive renovation in progress during my stay, which was not disclosed on the website prior to checking in. This resulted in no elevator access to the first floor, which made for a problem with luggage and figuring out how to get to the lobby due to the stairwells being under renovation as well. You would have to exit the building and then go around just to talk to the front desk. The Hot Tub was also closed and not indicated on the website. The breakfast consisted of moldy oranges and cold eggs. The renovation on the exterior resulted in the painters tapping up the exterior A/C units to paint, which resulted in an ungodly hot room, no matter how low the A/C was set. And to top it off, the morning I was leaving, I discovered small bugs in my bed upon waking up. Very disappointed because this hotel seemed nice online and had a lot of potential. Take this as a warning: do not stay here!
  • BJ
    Bruce Jr
    Aug 11, 2025
    5.0
    It was a really clean and friendly place. Only thing they need to work on is having more eggs and ketchup at breakfest.
  • TH
    Tracie Hamilton
    Aug 5, 2025
    5.0
    I would like to acknowledge the manager at this location Christina Vilchias. She is true costumer service! My flight got canceled, I'm so glad I choose this hotel. I had several obstacles with the canceled flight. She went above and beyond to help me. Thank you Christina from the bottom of my heart for your compassion and kindness!!!! Great manager!!!
  • KS
    Kelly Saunders
    Aug 1, 2025
    1.0
    We dubbed this the worst western. Dirty room, with previous customers dirty socks, pistachio shells, and straw covers in plane sight. Bathroom mirror not cleaned and had design smudges from previous occupants. We were trying to turn off the AC because it was so cold and turned on the heat by accident and before we could turn it off the worst smoking dust smell filled the room - right as we were going to sleep. To top it off both the hot tub and pool were closed. Do not recommend for cleanliness alone