I typically don’t leave reviews, but I feel obligated to share my experience to help others stay safe. My recent stay at this hotel was not only disappointing but also deeply concerning for personal safety.
Upon entering the room, I immediately noticed a punch hole in the bedroom door, a clear indicator of previous disturbances and lack of proper maintenance. The room itself was dirty, poorly maintained, and did not feel secure.
Outside the hotel, things were even more unsettling. There were visible instances of drug use and homeless individuals fighting near the property. To make matters worse, a loud train passed by at midnight, lighting up the entire room and making it impossible to sleep.
I attempted multiple times to contact the front desk regarding these concerns, but no one ever answered the phone. After four days of waiting to hear back, I finally spoke with Lisa, who identified herself as both the manager and the district manager. She informed me that the owner is aware of the issues but does not care, and that having security cameras outside is the extent of their efforts. I was also told no refund would be issued, despite the clear safety concerns.
This experience was not only uncomfortable — it was genuinely frightening. I strongly urge anyone considering this hotel to prioritize your safety and choose another location. The condition of the room, the environment surrounding the property, and the complete lack of customer support all point to a business that is neglecting both its guests and basic standards of care.
Please avoid this location for your own well-being.