Business Details
About
Hotel
Located in Frankfort,KY, the Best Western Parkside Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.2
966 reviews
5 stars
508
4 stars
280
3 stars
82
2 stars
35
1 star
61
- MRMichael Rossi4 days ago5.0Close to many distilleries, so it is great for the Whiskey Trail.
- BRBarry ReedOct 26, 20255.0Very well kept older motel. Breakfast and service are excellent. Rooms are dated but very well maintained.
- MHMark HackertOct 25, 20255.0Why is it people steal the stoppers out of the sinks in hotel rooms. Would say 50% of rooms we get the stopper is not there.
- EDEmma Mills (Reya Dawnbringer)Oct 2, 20255.0Everything was clean, up to date, comfortable, and the breakfast was the perfect pick-me-up. The staff is so hospitable & friendly. I would definitely stay here again. Thank y'all!!
- AJAmber JanesSep 21, 20251.0I have stayed at this hotel before so when I had a funeral to attend for my uncle I thought it would be ok to stay. We were in a room 2 nights and we received very bad bug bites that needed a doctor visit. I have left pictures below showing how bad the bites were. The medical visit ended up being $260.00 with antibiotics and medical cream. We went to front desk to complain and they moved us to another room. The next day the electricity was out for a couple of hours so we had our outdoor room open to let some air in. A man came to check to see why the door was open (not knowing that was actually the general manager). The general manager knew about our problem in the other room but never came to inquire how we were. When I got home I messaged the general manager to be told that it was our fault for the bites because of the door being left open. Which is funny considering it was a different room. It must have been my fault for the electricity being out as well. I have contacted the CEO but apparently no one is responsible. $260.00 in medical bills is going to make me never stay here again and hopefully other people will take this caution. I have seen other reviews on here about seeing spiders crawling up their walls as well.